Survey questions, factors, and sources
| Survey item | Scale | Latent factor/Subscale |
|---|---|---|
| C1: I show concern for my co-workers' well-being | Organizational Citizenship Behavior | Interpersonal Helping |
| C2: My co-workers show concern for my well-being | Organizational Citizenship Behavior | Interpersonal Helping |
| C3: I am satisfied with my job | Michigan Organizational Assessment Questionnaire | Overall Job Satisfaction |
| C4: My direct supervisor pays attention to what I’m saying | Newly Licensed Registered Nurse (NLRN) Survey | Supervisory Support |
| C5: My supervisor listens to job-related difficulties | Organizational Citizenship Behavior/NLRN Survey a | Loyal Boosterism/Supervisory Support |
| C6: My supervisor encourages those he/she supervises to express their opinions | Organizational Citizenship Behavior/NLRN Survey | Loyal Boosterism/Supervisory Support |
| C7: I have a good chance to be promoted | Job Descriptive Index/NLRN Survey | Satisfaction with Promotion |
| C8: I have opportunities to do a number of different things | Job Characteristics Inventory/NLRN Survey | Variety |
| C9: Members of my work unit/department are involved in decisions that directly affect their work | Distributive and Procedural Justice/NLRN Survey | Procedural Justice |
| C10: Decisions are made based on research, data, and technical criteria, as opposed to political concerns | Distributive and Procedural Justice/NLRN Survey | Procedural Justice |
| C11: I think that my present employer is a great organization to work for | Psychological Attachment Instrument/NLRN Survey | Compliance/Organizational Commitment |
| C12: My supervisor and other leaders inspire me to perform my best | Organizational Commitment Questionnaire/NLRN Survey | Organizational Feedback/Supervisory Support |
| C13: I am friendly toward my co-workers | NLRN Survey | Work-group Cohesion |
| C14: My co-workers are friendly toward me | NLRN Survey | Work-group Cohesion |
| C15: I show my co-workers how to work successfully | NLRN Survey | Mentor Support |
| C16: My co-workers show me how to work successfully | NLRN Survey | Mentor Support |
| C17: I give honest feedback to my co-workers | Job Characteristics Inventory/NLRN Survey | Feedback/Mentor Support |
| C18: My co-workers and supervisor give me honest feedback | Job Characteristics Inventory/NLRN Survey | Feedback/Mentor Support |
| C19: Patient and employee safety are never sacrificed to get more work done | Hospital Survey on Patient Safety Culture (HSOPSC)/NLRN Survey | Staffing and Work Pace/Quantitative Workload |
| C20: I have the level of technology needed to perform my job effectively and safely | NLRN Survey | Organizational Constraints |
| C21: I have the supplies and equipment needed to perform my job effectively and safely | NLRN Survey | Organizational Constraints |
| C22: As an employee, I feel comfortable reporting potential or actual patient and employee safety problems | Hospital Survey on Patient Safety Culture (HSOPSC) | Communication Openness |
| C23: Our procedures and systems are good at preventing errors from happening | Hospital Survey on Patient Safety Culture (HSOPSC)/Procedural Justice | Overall Perceptions of Patient Safety/Procedural Justice |
| C24: I participate in quality improvement processes, such as root cause analyses | Distributive and Procedural Justice/NLRN Survey | Procedural Justice |
| C25: A patient is likely to receive high-quality care on my unit (or hospital in general if not patient-facing) | Distributive and Procedural Justice/NLRN Survey | Procedural Justice |
| C26: My unit/department often works as a team to improve processes or systems of care as a result of errors that were reported in my unit (or hospital in general if not patient-facing) | NLRN Survey | Work-group Cohesion |
| C27: I effectively carry out my roles and responsibilities | Nursing Culture Assessment Tool (NCAT)/NLRN Survey | Behaviors/Autonomy |
| C28: My co-workers use appropriate language with patients, family and visitors | NCAT/NLRN Survey | Communication/Organizational Constraints |
| C29 - I use appropriate language with patients, family and visitors | NCAT/NLRN Survey | Communication/Organizational Constraints |
| C30: Overall, the culture of the hospital is positive | NCAT/NLRN Survey | Satisfaction/Organizational Constraints |
| C31: Overall, the culture of the organization helps to make sure that patients are given high-quality care | NCAT/NLRN Survey | Satisfaction/Organizational Constraints |
| Survey item | Scale | Latent factor/Subscale |
|---|---|---|
| C1: I show concern for my co-workers' well-being | Organizational Citizenship Behavior | Interpersonal Helping |
| C2: My co-workers show concern for my well-being | Organizational Citizenship Behavior | Interpersonal Helping |
| C3: I am satisfied with my job | Michigan Organizational Assessment Questionnaire | Overall Job Satisfaction |
| C4: My direct supervisor pays attention to what I’m saying | Newly Licensed Registered Nurse (NLRN) Survey | Supervisory Support |
| C5: My supervisor listens to job-related difficulties | Organizational Citizenship Behavior/NLRN Survey a | Loyal Boosterism/Supervisory Support |
| C6: My supervisor encourages those he/she supervises to express their opinions | Organizational Citizenship Behavior/NLRN Survey | Loyal Boosterism/Supervisory Support |
| C7: I have a good chance to be promoted | Job Descriptive Index/NLRN Survey | Satisfaction with Promotion |
| C8: I have opportunities to do a number of different things | Job Characteristics Inventory/NLRN Survey | Variety |
| C9: Members of my work unit/department are involved in decisions that directly affect their work | Distributive and Procedural Justice/NLRN Survey | Procedural Justice |
| C10: Decisions are made based on research, data, and technical criteria, as opposed to political concerns | Distributive and Procedural Justice/NLRN Survey | Procedural Justice |
| C11: I think that my present employer is a great organization to work for | Psychological Attachment Instrument/NLRN Survey | Compliance/Organizational Commitment |
| C12: My supervisor and other leaders inspire me to perform my best | Organizational Commitment Questionnaire/NLRN Survey | Organizational Feedback/Supervisory Support |
| C13: I am friendly toward my co-workers | NLRN Survey | Work-group Cohesion |
| C14: My co-workers are friendly toward me | NLRN Survey | Work-group Cohesion |
| C15: I show my co-workers how to work successfully | NLRN Survey | Mentor Support |
| C16: My co-workers show me how to work successfully | NLRN Survey | Mentor Support |
| C17: I give honest feedback to my co-workers | Job Characteristics Inventory/NLRN Survey | Feedback/Mentor Support |
| C18: My co-workers and supervisor give me honest feedback | Job Characteristics Inventory/NLRN Survey | Feedback/Mentor Support |
| C19: Patient and employee safety are never sacrificed to get more work done | Hospital Survey on Patient Safety Culture (HSOPSC)/NLRN Survey | Staffing and Work Pace/Quantitative Workload |
| C20: I have the level of technology needed to perform my job effectively and safely | NLRN Survey | Organizational Constraints |
| C21: I have the supplies and equipment needed to perform my job effectively and safely | NLRN Survey | Organizational Constraints |
| C22: As an employee, I feel comfortable reporting potential or actual patient and employee safety problems | Hospital Survey on Patient Safety Culture (HSOPSC) | Communication Openness |
| C23: Our procedures and systems are good at preventing errors from happening | Hospital Survey on Patient Safety Culture (HSOPSC)/Procedural Justice | Overall Perceptions of Patient Safety/Procedural Justice |
| C24: I participate in quality improvement processes, such as root cause analyses | Distributive and Procedural Justice/NLRN Survey | Procedural Justice |
| C25: A patient is likely to receive high-quality care on my unit (or hospital in general if not patient-facing) | Distributive and Procedural Justice/NLRN Survey | Procedural Justice |
| C26: My unit/department often works as a team to improve processes or systems of care as a result of errors that were reported in my unit (or hospital in general if not patient-facing) | NLRN Survey | Work-group Cohesion |
| C27: I effectively carry out my roles and responsibilities | Nursing Culture Assessment Tool (NCAT)/NLRN Survey | Behaviors/Autonomy |
| C28: My co-workers use appropriate language with patients, family and visitors | NCAT/NLRN Survey | Communication/Organizational Constraints |
| C29 - I use appropriate language with patients, family and visitors | NCAT/NLRN Survey | Communication/Organizational Constraints |
| C30: Overall, the culture of the hospital is positive | NCAT/NLRN Survey | Satisfaction/Organizational Constraints |
| C31: Overall, the culture of the organization helps to make sure that patients are given high-quality care | NCAT/NLRN Survey | Satisfaction/Organizational Constraints |
Source(s): Ashkanasy et al. (2011), Kovner et al. (2007b), Kennerly et al. (2012)
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