Mechanisms linking increased actor involvement to sustainability outcomes
| Supplier-led mechanism | Actor involvement | Interactional outcome | Sustainability outcome |
|---|---|---|---|
| Individual fittings | User: selects garments, provides usage feedback | Improved sizing accuracy and user satisfaction | Reduced returns and extended usage |
| Pre-approved e-commerce assortments | SME manager: approves assortments Manufacturer: supplies products, supports platform logistics | Scalable customisation, while preventing branding inconsistencies and streamlining user selection | Enhanced purchase alignment and increased garment longevity |
| Integrated repair and laundry services | User: takes responsibility for maintenance | Facilitated access to garment maintenance | Increased garment reuse and likelihood of repair |
| User budget constraints | SME manager: defines budgets | Structured decision-making and controlled scope to reduces one-off purchases | Improved garment care and cost discipline |
| Resale and redistribution | User: prioritises resale garments | Facilitated intra- and inter-firm garment redistribution | Reduced costs, product obsolescence and textile waste |
| Supplier-led mechanism | Actor involvement | Interactional outcome | Sustainability outcome |
|---|---|---|---|
| User: selects garments, provides usage feedback | Improved sizing accuracy and user satisfaction | Reduced returns and extended usage | |
| Scalable customisation, while preventing branding inconsistencies and streamlining user selection | Enhanced purchase alignment and increased garment longevity | ||
| User: takes responsibility for maintenance | Facilitated access to garment maintenance | Increased garment reuse and likelihood of repair | |
| Structured decision-making and controlled scope to reduces one-off purchases | Improved garment care and cost discipline | ||
| User: prioritises resale garments | Facilitated intra- and inter-firm garment redistribution | Reduced costs, product obsolescence and textile waste |
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