Overconsumption resulting from one-off purchases (A, D)

Excess spending on winter gear due to higher costs per item (D)

Budgets exceeded by users (A, D)

Lack of budget discipline due to absence of set limits (A)

Overstocking due to inaccurate forecasting of size and style requirements

High inventory holding costs

Paying for unused rental items resulting from employee turnover

Paying for items deemed aesthetically worn

Work hours lost to purchasing (A, D)

Order delays and size and/or style errors resulting from decentralised orders (A, D)

Reduced planning accuracy due to fluctuating user needs

Time-consuming coordination

Time required to flag repairs

Limited contractual flexibility for the supplier to adapt to changing requirements

Users choosing inappropriate sizes and/or styles for their work (A, D)

Mismatch with company branding due to user-selected styles (A, D)

Some users are having difficulties with online purchasing

Dissatisfaction with the supplier’s limited assortment in terms of materials and quality

Weight fluctuations impact sizing

Need for diverse styles and materials due to growing workforce

Long lead times and/or supplier’s inability to increase product assortment

Users reluctant to maintain/repair garments (A, D)

Home washing avoided due to risk of damaging washing machines (A, D)

Maintenance not a priority among users

Repairs must be flagged manually by users and/or manager

Worn items remain in use despite poor condition