Table 7

Future research agenda

Research focusRecommended next steps
Testing nudging effectiveness in real-world retail settingsConduct field experiments in physical stores or e-commerce to validate nudging effects in real shopping contexts, enhancing ecological validity and robustness
Exploring longitudinal effects of nudging on sustainable behaviorUse longitudinal studies or repeated-measure designs (e.g. clickstream, simulated purchases) to examine whether digital nudging can produce long-lasting changes in consumer habits over time
Identify psychological processes underlying different nudging architecturesInvestigate why different architectures lead to different consumer responses by examining the psychological processes activated by different levels of participation (e.g. engagement, perceived responsibility, effort, or motivation)
Investigating cross-cultural and demographic differences in nudging response and effectivenessCompare nudging effectiveness across countries, age groups, or value orientations to improve segmentation and adapt nudging strategies to diverse consumer profiles (e.g. cross-country, multi-group research designs, cultural dimensions by Hofstede)
Using neuromarketing to analyze unconscious reactions to nudgesApply tools such as EEG, eye-tracking or facial emotion recognition to explore non-conscious emotional and cognitive reactions to different nudging architectures
Considering AI-driven personalization of nudging architecturesExplore how emerging technologies (e.g. AI-driven personalization) can dynamically adapt digital nudging architectures to user characteristics and contexts, while assessing implications for autonomy, transparency and ethical acceptability
Assessing the ethical boundaries and consumer perceptions of digital nudgingUse mixed methods (surveys + in-depth interviews or focus groups) to investigate how consumers perceive the transparency and autonomy-preserving features and perceived manipulation of nudging interventions
Source(s): Authors’ elaboration

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