Table 3

Example of codes and relevant concepts

Aggregated competency dimensionCompetency (second order concepts)First order codes (examples of excerpts from job adv)
TechnicalForecastinggenerate and maintain an accurate item level forecast; create the baseline forecast, consolidate forecast components across the full 24-month horizon, sense-check values and assumptions to validate the unconstrained demand plan; facilitate cross-functional agreement of volume forecasts for events and market trends; take ownership of forecasting requirements related to demand forecasts, seasonality, promotions and discounts and forecast by coordinating and compiling and maintaining all data input/outputs for their allocated portfolio
WorkplaceLeadershiplead and supervise personnel to build team, “inspire, support and motivate others to drive business outcomes”, “providing leadership and guidance to team members in a tough environment”, “driving performance improvement”, “ability to lead by example”, “senior leadership experience” and “supportive leadership”, “ability to facilitate change and to drive and inspire others”, “provide leadership and direction to the logistics and production services team”, “significant supervisory and leadership experience”
PersonalCommunicationmanage and motivate and work closely with peers and senior management teams, “build and maintain trust and rapport a solid working relationship”, and “organise meetings and/or events with appropriate authority”, “excellent verbal and written communication skills”, ‘”Display clear communication, both written and verbal”, “Great phone manner and communication skills”
Academic and cognitiveComputer literacySQL Databases, advanced to intermediate level proficiency in Microsoft Office with complex spreadsheet analysis, and warehouse management system (WMS), Understanding of Computerized Maintenance Management Systems (CMMS) such as Maximo, MEX, Agility & QFM and, “Excellent MS Excel capabilities (Pivot tables, V-lookups)”, “High degree of computer literacy including advanced Microsoft Excel”, “Thorough understanding of technologies like Alteryx and Supply chain applications”, “Solid understanding of AX Dynamics”
Source(s): Authors' own work

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