Table 1

Crisis modes, CEO succession, strategic actions, and SHRM implications

Crisis MODECEO decisionStrategic actionsSHRM implications
LowRetain existing CEO (Spender and Grinyer, 1995)Customer focus
Product innovation
HR principles/policies: staffing and training for change readiness and new objective alignment
HR programs/practices: bundled activities with job designs and rewards for employee empowerment and knowledge sharing
LowPromote from within - Contender (Shen and Cannella, 2002)Reassess TMT
Emphasize strategic changes
Decrease unnecessary disruption
HR principles/policies: bundled HR activities, job designs, and reward structures supporting employee empowerment and knowledge sharing
HR climate: collective learning and participative decision-making
HighHire from outside - Outsider (Brege and Brandes, 1993; Spender and Grinyer, 1995)Shift in mental models
Reinvent corporate image
Realign existing TMT
Internal crisis communication
HR principles/policies: leverage internal and external human capital assets to rebuild corporate image
HR programs/practices: staffing (selective shedding and targeted hiring), training for unlearning and culture change
HighRe-hire former CEO/Founder (Research gap identified)Redirect strategic focus
Renew corporate image
Revitalize the organization
HR programs and practices: bundled activities emphasizing shift in mental models, unlearning of inefficient practices, embracing of more efficient practices, and organizational revitalization

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