Selected conceptualizations of innovativeness in B2B research
| Authors | Key concept | Definition | Innovation-related practices or inputs examined | Who perceived the innovativeness? | Outcome of innovativeness |
|---|---|---|---|---|---|
| Azadegan (2011) | Supplier’s operational innovativeness | An organization’s capability and willingness to generate new production methods, new approaches to processes and new process technologies | Knowledge sharing routines, effective governance | Customer | Performance benefit (proxy for evaluation) |
| Bryan Jean et al. (2017) | Supplier innovativeness | The extent to which suppliers are inclined to engage in innovative behavior, such as adopting new ideas or new technology | Supplier’s customer orientation, Customer control, tech uncertainties | Suppliera | Customer dependence and relationship performance |
| Calantone et al. (2002) | Firm innovativeness | The rate of innovation adoption by the firm and the firm’s willingness to change | Learning orientation | Supplier | Firm performance through competitive edge |
| Heirati and Siahtiri (2019) | Service innovativeness | Novelty and meaningfulness (e.g. radical vs incremental) that are useful for business customers and effectively address their needs | Customer-supplier collaboration from knowledge base view | Supplier | Knowledge and learning |
| Inemek and Matthyssens (2013) | Supplier innovativeness | The ability of a supplier firm to generate and implement new ideas, new ways of doing things or new methods of operation, as well as investments in new products, processes and technologies | Interfirm knowledge sharing routines, relation-specific investments and governance mechanisms | Supplier | Supplier’s knowledge resources |
| Kibbeling et al. (2013) | Innovativeness | Openness to new ideas as an aspect of the firm’s culture | Supplier’s end-use orientation | Supplier, customer and focal firms | Focal firms’ innovativeness and end-user satisfaction |
| Ozdemir et al. (2020) | Firm innovativeness | Firms’ capability of introducing new products in the market | Legal bonds, technological turbulence, vertical stakeholder integration, operational linkages | Supplier | New product performance, firm performance |
| Santos-Vijande et al. (2012) | Innovativeness | Knowledge-based intensive services (KBIS) Firms' actual ability to regularly adopt or implement more innovations in the administrative and technical domains relative to competition | Involving customers and front-line employees in developing new services, new service co-creation culture, the influence of the former on the firms’ innovation capability | Suppliers | Innovation capacity, customer performance, business performance |
| Schiele et al. (2011) | Supplier innovativeness | buyer’s perception of supplier’s contribution in joint innovation process | Customer | Capability of suppliers and the position of the buyer as a supplier’s preferred customer | |
| Siamagka et al. (2015) | Organizational innovativeness | Key organizational capability where organizations are open to new ideas and solutions in the context of technological adoption | Results demonstrability | – | Perceives usefulness, perceived ease of use |
| Zhang et al. (2016) | Innovativeness | The new applications of knowledge, ideas, methods and skills that can generate better solutions to meet customer needs and market demands | Support and solution service, co-creation, integration, co-production | Manufacturers | Fulfil customer’s demands innovatively, improve the functionality or features of products |
| Authors | Key concept | Definition | Innovation-related practices or inputs examined | Who perceived the innovativeness? | Outcome of innovativeness |
|---|---|---|---|---|---|
| Supplier’s operational innovativeness | An organization’s capability and willingness to generate new production methods, new approaches to processes and new process technologies | Knowledge sharing routines, effective governance | Customer | Performance benefit (proxy for evaluation) | |
| Supplier innovativeness | The extent to which suppliers are inclined to engage in innovative behavior, such as adopting new ideas or new technology | Supplier’s customer orientation, Customer control, tech uncertainties | Supplier | Customer dependence and relationship performance | |
| Firm innovativeness | The rate of innovation adoption by the firm and the firm’s willingness to change | Learning orientation | Supplier | Firm performance through competitive edge | |
| Service innovativeness | Novelty and meaningfulness (e.g. radical vs incremental) that are useful for business customers and effectively address their needs | Customer-supplier collaboration from knowledge base view | Supplier | Knowledge and learning | |
| Supplier innovativeness | The ability of a supplier firm to generate and implement new ideas, new ways of doing things or new methods of operation, as well as investments in new products, processes and technologies | Interfirm knowledge sharing routines, relation-specific investments and governance mechanisms | Supplier | Supplier’s knowledge resources | |
| Innovativeness | Openness to new ideas as an aspect of the firm’s culture | Supplier’s end-use orientation | Supplier, customer and focal firms | Focal firms’ innovativeness and end-user satisfaction | |
| Firm innovativeness | Firms’ capability of introducing new products in the market | Legal bonds, technological turbulence, vertical stakeholder integration, operational linkages | Supplier | New product performance, firm performance | |
| Innovativeness | Knowledge-based intensive services (KBIS) Firms' actual ability to regularly adopt or implement more innovations in the administrative and technical domains relative to competition | Involving customers and front-line employees in developing new services, new service co-creation culture, the influence of the former on the firms’ innovation capability | Suppliers | Innovation capacity, customer performance, business performance | |
| Supplier innovativeness | buyer’s perception of supplier’s contribution in joint innovation process | Customer | Capability of suppliers and the position of the buyer as a supplier’s preferred customer | ||
| Organizational innovativeness | Key organizational capability where organizations are open to new ideas and solutions in the context of technological adoption | Results demonstrability | – | Perceives usefulness, perceived ease of use | |
| Innovativeness | The new applications of knowledge, ideas, methods and skills that can generate better solutions to meet customer needs and market demands | Support and solution service, co-creation, integration, co-production | Manufacturers | Fulfil customer’s demands innovatively, improve the functionality or features of products |
Perception inferred rather than directly elicited
Sharing content requires targeting cookies to be enabled. Please update your cookie preferences to use this feature.