Table 2

Scales used in the study

VariablesNumber of itemsAuthors
Perceived Usefulness5Chong et al. (2021), Venkatesh and Davis (2000) 
Perceived Ease of Use5Chong et al. (2021), Venkatesh and Davis (2000) 
Attitude8Davis (1989) 
Confirmation3Lee (2009), Oghuma et al. (2016) 
Satisfaction4Bhattacherjee (2001) 
Continuance Intention3Liao, Palvia, and Chen (2009), Lee (2009) 

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