Descriptive statistics of measurement scale
| Constructs and items | λ | AVE | CR | α |
|---|---|---|---|---|
| PCSR – Consumer philanthropic CSR perception | 0.817 | 0.947 | 0.925 | |
| PCSR1 – I believe that Hongxing Erke company is concerned to respect and protect natural environment | 0.904 | |||
| PCSR2 – I believe that Hongxing Erke company actively sponsors or finances social events (music, sports, fiesta, festivals, etc.) | 0.896 | |||
| PCSR3 – I believe that Hongxing Erke company directs part of its budget to donations and social works favoring the disadvantaged. | 0.903 | |||
| PCSR4 – I believe that Hongxing Erke company is concerned to improve general well-being of society. | 0.913 | |||
| SUP – CSR support | 0.828 | 0.951 | 0.931 | |
| SUP1 – I believe that businesses must make efforts to behave in a socially responsible manner. | 0.914 | |||
| SUP2 – I would be more likely to consider purchasing a brand with a high philanthropic reputation like Hongxing Erke when shopping. | 0.890 | |||
| SUP3 – I would pay more to buy products from brands like Hongxing Erke that show care for the well-being of our society. | 0.920 | |||
| SUP4 – If the price and quality of two products are the same, I would buy from Hongxing Erke which has a socially responsible reputation. | 0.915 | |||
| REP – Corporate reputation | 0.875 | 0.955 | 0.929 | |
| REP1 – Hongxing Erke is one of the best in the sector. | 0.947 | |||
| REP2 – Hongxing Erke is well established. | 0.933 | |||
| REP3 – Hongxing Erke is well respected. | 0.920 | |||
| FIT – CSR-Brand fit | 0.867 | 0.951 | 0.923 | |
| FIT1 – CSR activity fits into this brand. | 0.935 | |||
| FIT2 – CSR activity fits well with its industry characteristics. | 0.929 | |||
| FIT3 – CSR activity is related to the brand’s industry characteristics. | 0.930 | |||
| PRE – Brand preference | 0.879 | 0.956 | 0.931 | |
| PRE1 – I like Hongxing Erke more than any other brand of sport. | 0.954 | |||
| PRE2 – When it comes to making a purchase of sports goods, Hongxing Erke is my first preference. | 0.939 | |||
| PRE3 – I consider Hongxing Erke to be my primary source of sports goods brand. | 0.920 | |||
| CCB – Customer citizenship behavior | 0.786 | 0.957 | 0.946 | |
| CCB1 – I would like to refer fellow students, coworkers or peers to the Hongxing Erke. | 0.853 | |||
| CCB2 – I would like to refer my family to the Hongxing Erke. | 0.884 | |||
| CCB3 – I would recommend Hongxing Erke to people interested in the sports products. | 0.896 | |||
| CCB4 – I would like to help others with their shopping in Hongxing Erke. | 0.887 | |||
| CCB5 – I would like to fill out the Hongxing Erke customer satisfaction survey or provide feedback to customer service. | 0.897 | |||
| CCB6 – I would like to inform Hongxing Erke about the great service received by an individual employee. | 0.903 |
| Constructs and items | λ | |||
|---|---|---|---|---|
| 0.817 | 0.947 | 0.925 | ||
| 0.904 | ||||
| 0.896 | ||||
| 0.903 | ||||
| 0.913 | ||||
| 0.828 | 0.951 | 0.931 | ||
| 0.914 | ||||
| 0.890 | ||||
| 0.920 | ||||
| 0.915 | ||||
| 0.875 | 0.955 | 0.929 | ||
| 0.947 | ||||
| 0.933 | ||||
| 0.920 | ||||
| 0.867 | 0.951 | 0.923 | ||
| 0.935 | ||||
| 0.929 | ||||
| 0.930 | ||||
| 0.879 | 0.956 | 0.931 | ||
| 0.954 | ||||
| 0.939 | ||||
| 0.920 | ||||
| 0.786 | 0.957 | 0.946 | ||
| 0.853 | ||||
| 0.884 | ||||
| 0.896 | ||||
| 0.887 | ||||
| 0.897 | ||||
| 0.903 |
λ (Factor loadings) ≥ 0.708, AVE ≥ 0.5, CR ≥ 0.7 α (Cronbach’s alpha) ≥ 0.7
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