Table 2.

Examples of AI tools applied to library services

AI toolsLibrary services
Expert SystemsManage library system effectively, existing library systems replaced with AI-based systems
Natural Language ProcessingVoice Search, Search Assistance of library and online material e.g., Google and YouTube voice search
ChatbotReference Services, Reference librarian Alexa, Siri, and IBM Watson
Pattern RecognitionAcquisitions and Processing of Library Books, Library Circulation Systems, Library Check in/Check out
Big Data AnalyticsTo manage library digital data and processing, Database usage analytics, movement and sharing of data, Google Drive, Drop Box, cloud computing.
Text Data MiningCitations Count, Altmetric Scores, Library Trends, Social Media Tagging, Metadata movement and exports
RoboticsRobotics will serve the library users in the shelving of books and finding of library materials

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