Table 3.

SWOT analysis of AI application in university libraries

InternalExternal
StrengthsOpportunities
Intellectual information and knowledge hubLearning opportunity
Innovative library servicesMulti-tasking
Research supportJob skills improvement
Data-driven knowledgeDigital content & knowledge/information discovery
Mental Effort ReductionUser-centricity
WeaknessesThreats
Funding for librariesJob security
Ethical issuesLoss of library space
BiasInfrastructure
PrivacyLearning attitude
Lack of expertiseSystem threats

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