Table 2

Overall reliability

Reliability testCronbach's alphaStandardized alpha
Overall reliability0.860.87
95% confidence boundariesLower: 0.82, Upper: 0.90Lower: 0.82, Upper: 0.90
Reliability if an item is dropped
Lack of traceability0.860.88
Unsupportive government0.850.86
No obligatory standards0.860.87
Family organizations0.870.88
Short term-oriented culture0.870.88
Lack of gap analysis0.860.87
The absence of quality manager and department0.850.86
Lack of educational culture0.850.86
No commitment to ethical standards0.850.86
Lack of job safety0.850.86
Personal oriented0.850.86
Lack of training and development0.850.86
Nonmember of IAF0.860.87
Outsourcing rather than employing0.860.87
TQM is a corrective action, Lebanon does not believe in0.850.86
Government not setting clear rules0.850.86
Nonachievable targets0.850.86
Top management commitment0.850.87
Copying standards from other cultures0.850.86
Emotionally directed0.860.87
Source(s): Authors’ own work

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