Demographics and Key hotel information
| Gender | Current hotel ownership | ||
|---|---|---|---|
| Male | 224 | Independent hotel | 179 |
| Female | 176 | The hotel that is part of a chain | 221 |
| Education level | Experience in the hotel industry | ||
| High School | 53 | 1–5 years | 116 |
| Diploma | 42 | 5–10 years | 127 |
| Higher Diploma | 39 | 10–15 years | 84 |
| Bachelor | 244 | 15–20 years | 48 |
| PhD | 22 | >20 years | 25 |
| Informants' Positions | Informants' Years of Hotel Service | ||
| Top management | 31% (124) | <2 years | 14.25% (57) |
| Middle management | 54.5% (218) | 2–5 years | 37% (148) |
| Lower management | 14% (58) | >5 years | 48.75% (195) |
| Informants' Hotel Rating | Hotel's Annual Revenue (US$ Millions) | ||
| Five-star | 38.25% (153) | <0.27 | 16.75% (67) |
| Four-star | 31% (124) | 0.27–1.35 | 41.25% (165) |
| Three-star | 30.75% (123) | >1.35 | 42% (168) |
| How long has the current hotel been operational | Hotel size | ||
| 1–5 years | 150 | 10–30 employees | 56 |
| 5–10 years | 94 | 30–50 employees | 39 |
| 10–15 years | 76 | 50–100 employees | 79 |
| 15–20 years | 80 | 100–200 employees | 69 |
| More than 200 employees | 157 | ||
| Gender | Current hotel ownership | ||
|---|---|---|---|
| Male | 224 | Independent hotel | 179 |
| Female | 176 | The hotel that is part of a chain | 221 |
| High School | 53 | 1–5 years | 116 |
| Diploma | 42 | 5–10 years | 127 |
| Higher Diploma | 39 | 10–15 years | 84 |
| Bachelor | 244 | 15–20 years | 48 |
| PhD | 22 | >20 years | 25 |
| Top management | 31% (124) | <2 years | 14.25% (57) |
| Middle management | 54.5% (218) | 2–5 years | 37% (148) |
| Lower management | 14% (58) | >5 years | 48.75% (195) |
| Five-star | 38.25% (153) | <0.27 | 16.75% (67) |
| Four-star | 31% (124) | 0.27–1.35 | 41.25% (165) |
| Three-star | 30.75% (123) | >1.35 | 42% (168) |
| 1–5 years | 150 | 10–30 employees | 56 |
| 5–10 years | 94 | 30–50 employees | 39 |
| 10–15 years | 76 | 50–100 employees | 79 |
| 15–20 years | 80 | 100–200 employees | 69 |
| More than 200 employees | 157 | ||
Note(s): Survey data collected by the authors
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