From empirical findings to the negotiation base and negotiation model
| Empirical finding | Evidence in results | Theoretical issue | Framework implication |
|---|---|---|---|
| Hotels perceive MTO dependence as necessary rather than fully voluntary | Many respondents describe compromise and reliance on MTO demand access | Low BATNA and power dependence | Negotiation base begins with explicit assessment of outside options and perceived dependence |
| MTOs are viewed as indispensable market access providers | Respondents report that MTOs control access to overseas demand and destination information | Demand gatekeeping and asymmetric information | Model treats information and demand access as central power resources |
| Contractual traps extend beyond room price | Contracts include stop-sale restrictions, release periods, payment delays, liability clauses and information restrictions | Hidden transaction costs and contractual governance | Framework broadens negotiation from price to the full contract architecture |
| Price and profitability dominate perceived conflict areas | Table 3 shows price and profitability as central concerns | Distributive bargaining and stated positions | Model moves actors from positional bargaining toward underlying interests and objective criteria |
| Rigid tactics are used despite weak bargaining power | Table 5 reports inflexible positioning, rejection of initial requests and bottom lines | Misalignment between tactics and BATNA | Model emphasizes communication, option generation and relationship-preserving bargaining |
| Reputation, reviews, technology, differentiation and alliances can improve leverage | Table 6 reports positive reviews, product quality, trust and reputation as negotiation resources | Power rebalancing through strategic resources | Negotiation base includes resources that can strengthen BATNA over time |
| External conditions shape conflict dynamics | Table 4 identifies economic and political conditions as major influences | Context-dependent and time-sensitive bargaining | Model includes temporal adjustment and changing external conditions |
| Empirical finding | Evidence in results | Theoretical issue | Framework implication |
|---|---|---|---|
| Hotels perceive | Many respondents describe compromise and reliance on | Low | Negotiation base begins with explicit assessment of outside options and perceived dependence |
| MTOs are viewed as indispensable market access providers | Respondents report that MTOs control access to overseas demand and destination information | Demand gatekeeping and asymmetric information | Model treats information and demand access as central power resources |
| Contractual traps extend beyond room price | Contracts include stop-sale restrictions, release periods, payment delays, liability clauses and information restrictions | Hidden transaction costs and contractual governance | Framework broadens negotiation from price to the full contract architecture |
| Price and profitability dominate perceived conflict areas | Table 3 shows price and profitability as central concerns | Distributive bargaining and stated positions | Model moves actors from positional bargaining toward underlying interests and objective criteria |
| Rigid tactics are used despite weak bargaining power | Table 5 reports inflexible positioning, rejection of initial requests and bottom lines | Misalignment between tactics and | Model emphasizes communication, option generation and relationship-preserving bargaining |
| Reputation, reviews, technology, differentiation and alliances can improve leverage | Table 6 reports positive reviews, product quality, trust and reputation as negotiation resources | Power rebalancing through strategic resources | Negotiation base includes resources that can strengthen |
| External conditions shape conflict dynamics | Table 4 identifies economic and political conditions as major influences | Context-dependent and time-sensitive bargaining | Model includes temporal adjustment and changing external conditions |
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