Table 2 Questionnaire items and their...

Table 2

Questionnaire items and their source of adaptation

Variable	Measuring item	Source of adaptation
Online reviews (OR)
OR1	I believe online reviews provide helpful information about green hotels	Filieri (2015)
OR2	I consider online reviews to contain relevant information that helps me evaluate the services of a green hotel	Filieri (2015)
OR3	I find that the number of reviews influences how much I trust a green hotel's rating	Filieri (2015)
OR4	I tend to pay more attention to green hotels that have predominantly positive reviews	Cheung and Thadani (2012), Sparks and Browning (2011)
OR5	I tend to avoid green hotels that have predominantly negative reviews	Cheung and Thadani (2012), Sparks and Browning (2011)
OR6	I trust online reviews when choosing green hotels	Mangold, Miller, and Brockway (2013)
Attitude toward sustainable practices (ATSP)
ATSP1	I believe hotels should follow sustainable practices	Verma and Chandra (2018), Han et al. (2010), Robinot and Giannelloni (2009)
ATSP2	I consider hotels' sustainable practices a significant factor when deciding on a hotel to book	Verma and Chandra (2018), Han et al. (2010), Robinot and Giannelloni (2009)
ATSP3	I believe that sustainability should be a key factor when choosing a hotel	Verma and Chandra (2018), Han et al. (2010), Robinot and Giannelloni (2009)
ATSP4	I prefer to stay in hotels that focus on sustainability rather than hotels that do not	Verma and Chandra (2018), Han et al. (2010), Robinot and Giannelloni (2009)
Perceived corporate environmental responsibility (PCER)
PCER1	I feel green hotels take significant actions to reduce their environmental impact	Han et al. (2010), Khairy et al. (2023)
PCER2	I believe green hotels incorporate environmental responsibility consistently into their daily operations	Han et al. (2010), Khairy et al. (2023)
PCER3	I perceive green hotels as environmentally responsible based on their eco-friendly practices	Han et al. (2010), Khairy et al. (2023)
PCER4	I believe green hotels demonstrate a strong commitment to environmental responsibility	Han et al. (2010), Khairy et al. (2023)
Booking intention (BI)
BI1	I would book a green hotel over a conventional hotel because of its environmental responsibility	Han et al. (2010), Verma and Chandra (2018)
BI2	A green hotel's commitment to sustainability makes me more likely to book it over other hotels	Han et al. (2010), Verma and Chandra (2018)
BI3	I am willing to book a green hotel even if it costs slightly more than other hotels	Han et al. (2010), Verma and Chandra (2018)
BI4	I intend to book a green hotel for my next stay whenever possible	Han et al. (2010), Verma and Chandra (2018)

Variable	Measuring item	Source of adaptation
Online reviews (OR)
OR1	I believe online reviews provide helpful information about green hotels	Filieri (2015)
OR2	I consider online reviews to contain relevant information that helps me evaluate the services of a green hotel	Filieri (2015)
OR3	I find that the number of reviews influences how much I trust a green hotel's rating	Filieri (2015)
OR4	I tend to pay more attention to green hotels that have predominantly positive reviews	Cheung and Thadani (2012), Sparks and Browning (2011)
OR5	I tend to avoid green hotels that have predominantly negative reviews	Cheung and Thadani (2012), Sparks and Browning (2011)
OR6	I trust online reviews when choosing green hotels	Mangold, Miller, and Brockway (2013)
Attitude toward sustainable practices (ATSP)
ATSP1	I believe hotels should follow sustainable practices	Verma and Chandra (2018), Han et al. (2010), Robinot and Giannelloni (2009)
ATSP2	I consider hotels' sustainable practices a significant factor when deciding on a hotel to book	Verma and Chandra (2018), Han et al. (2010), Robinot and Giannelloni (2009)
ATSP3	I believe that sustainability should be a key factor when choosing a hotel	Verma and Chandra (2018), Han et al. (2010), Robinot and Giannelloni (2009)
ATSP4	I prefer to stay in hotels that focus on sustainability rather than hotels that do not	Verma and Chandra (2018), Han et al. (2010), Robinot and Giannelloni (2009)
Perceived corporate environmental responsibility (PCER)
PCER1	I feel green hotels take significant actions to reduce their environmental impact	Han et al. (2010), Khairy et al. (2023)
PCER2	I believe green hotels incorporate environmental responsibility consistently into their daily operations	Han et al. (2010), Khairy et al. (2023)
PCER3	I perceive green hotels as environmentally responsible based on their eco-friendly practices	Han et al. (2010), Khairy et al. (2023)
PCER4	I believe green hotels demonstrate a strong commitment to environmental responsibility	Han et al. (2010), Khairy et al. (2023)
Booking intention (BI)
BI1	I would book a green hotel over a conventional hotel because of its environmental responsibility	Han et al. (2010), Verma and Chandra (2018)
BI2	A green hotel's commitment to sustainability makes me more likely to book it over other hotels	Han et al. (2010), Verma and Chandra (2018)
BI3	I am willing to book a green hotel even if it costs slightly more than other hotels	Han et al. (2010), Verma and Chandra (2018)
BI4	I intend to book a green hotel for my next stay whenever possible	Han et al. (2010), Verma and Chandra (2018)

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