Table 1

Translated version of the indicators generated during this phase

   items a loadings  
ScaleItem codeItemsLoadings
Purpose-driven strategy (SR)SR1We know who our stakeholders are and what contribution the company wants to make to each one of them0.65***
SR2We measure the satisfaction of our customers0.64***
SR3We know and measure the value that the company contributes to the customer0.68***
SR4We know and measure how each area contributes value to the customer0.69***
SR5The corporate purpose is deployed in the departments and/or work groups0.76***
SR6Each department and/or work group has defined objectives to specify how it contributes to the development of the purpose0.83***
SR7Each department and/or work group has defined indicators to measure how it contributes to the development of the purpose0.81***
SR8We review the indicators we use to better measure the development of the purpose0.79***
SR9Strategy and new projects are directly linked to the corporate purpose0.79***
SR10The business model is aligned with the corporate purpose0.76***
SR11Brand strategy and corporate image are aligned with purpose0.75***
Purpose-driven leadership (LD)LD1Managers explain and defend the purpose of the company, its importance and its necessity for society0.88***
LD2Managers ensure that employees know the company’s purpose and how the company carries it out through its products and services0.89***
LD3Managers believe in the company’s purpose and demonstrate it through their behavior and decisions0.86***
LD4They seek to create new leaders among employees by promoting delegation, autonomy and empowerment0.74***
LD5Managers propose training courses to their employees and make it easier for them to take these courses0.67***
LD6Managers tell how they live the purpose daily0.81***
LD7Managers make sure that their employees’ work is related to the purpose and spend time explaining to them how the work objectives contribute to the development of the purpose0.84***
LD8Optimism and authenticity are promoted among employees0.79***
LD9Employees believe in and champion the organization’s purpose0.87***
LD10Informal conversations are held where personal purpose is shared within the company0.81***
Purpose-driven management systems (SS)SS1Talent attraction and selection policies are related to the purpose, seeking to incorporate people identified with the company’s values into the company0.79***
SS2The definition of jobs is aligned with the purpose and reflects how each job contributes to the development of the purpose0.83***
SS3Training plans include actions to strengthen the culture of purpose within the organization0.84***
SS4Talent development policies are related to the corporate purpose and encourage employees to commit to it0.89***
SS5Objectives set for teams and employees are related to the purpose0.86***
SS6Performance evaluation takes into account the contribution to the development of the purpose0.85***
SS7Employees are recognized as contributing to the development of the purpose0.85***
SS8Onboarding processes take into account the corporate purpose, explain what it is and how it is carried into the day-to-day running of the organization0.78***
SS9We encourage teams to be autonomous and use agile methodologies to promote a sense of purpose and personal commitment0.76***
SS10Compensation and benefits systems consider the contribution to the development of the purpose and is rewarded accordingly0.75***
SS11Employees have work flexibility0.50***
SS12The company has external certifications on management systems0.34***
Purpose-driven communication (CM)CM1The company has a plan to communicate its purpose and how it contributes to each of its stakeholders0.87***
CM2The company has communication officers responsible for informing and listening to the different stakeholders0.81***
CM3The company links events and actions with the purpose to enhance its communication0.87***
CM4Managers and employees collaborate with the dissemination of the purpose0.86***
CM5The company has channels to inform and listen to stakeholders0.82***
CM6The company has tools to know if its employees and customers know and share the purpose0.80***
CM7The company has disruptive elements of hierarchy and vertical communication, such as having coffee with the CEO0.63***
CM8The company communicates the results and how they develop the purpose to employees0.83***
CM9The company communicates results and how they develop purpose to stakeholders0.80***
Note(s):

Italic items have loadings greater than 0.7, and underlined items represent the five highest loadings for each dimension. ***p < 0.001

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