Table 4.

Change management practices (CMPs) most suggested in extant CMP literature, and CMPs most used by this study’s case companies

CMPs most often suggested in extant literature (from single- and multi-industry CMP studies)CMPs preferred in case companies
Leadership-related practicesPlanning-related change management practices (mentioned by 10/11 of case companies)
Formal and informal training and coaching practicesCommunication-related practices (mentioned by 10/11 of case companies)
Communication-related practicesFormal and informal training and coaching practices (mentioned by 7/11 of case companies)
Source(s): Authors’ own work
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