Questionnaire for data collection from the SME manufacturing side
| Constructs | Definitions | Items | References |
|---|---|---|---|
| Security and privacy (SP) | “Protection of sensitive manufacturing data from unauthorized access and managing confidential information when using GenAI tools.” |
| Gupta et al. (2020) |
| GenAI ease of use (EOU) | “The degree to which using GenAI in manufacturing tasks is perceived as effortless and user-friendly” |
| Thong et al. (2006) |
| GenAI expectation confirmation (GEC) | “The degree to which actual performance of GenAI tools in manufacturing meets or exceeds initial expectations” |
| Thong et al. (2006) |
| Ethical use of GenAI (EUG) | “Adhering to responsible principles and ethical standards when deploying GenAI in manufacturing operations” |
| Gupta et al. (2020) |
| Perceived GenAI value (PGV) | “The degree to which using GenAI is seen as beneficial and value-adding to manufacturing activities” |
| Thong et al. (2006) |
| Available resources (AR) | “The perceived availability of technical, financial, and human support for adopting GenAI in SMEs” |
| Gupta et al. (2020) |
| Social influence (SI) | “The impact of peers, supervisors, or industry trends on the adoption of GenAI in manufacturing SMEs” |
| Isaac et al. (2019) |
| Job satisfaction (JS) | “The extent to which GenAI usage enhances personal fulfillment and satisfaction at work” |
| Thong et al. (2006) |
| Work quality (WQ) | “The perceived improvement in the quality and accuracy of manufacturing output through GenAI” |
| Thong et al. (2006) |
| Decision-making effectiveness (DME) | The extent to which GenAI helps in making faster, more accurate, and better manufacturing-related decisions |
| Kašparová (2023) |
| Constructs | Definitions | Items | References |
|---|---|---|---|
| Security and privacy (SP) | “Protection of sensitive manufacturing data from unauthorized access and managing confidential information when using GenAI tools.” | I am confident that manufacturing data is protected when using GenAI I trust GenAI tools to maintain the privacy of operational information I take steps to secure sensitive data while using GenAI systems | |
| GenAI ease of use (EOU) | “The degree to which using GenAI in manufacturing tasks is perceived as effortless and user-friendly” | Learning to operate GenAI tools is easy for me It is easy for me to become skillful at using GenAI for manufacturing GenAI tools are easy to understand and interact with Completing manufacturing tasks with GenAI requires little effort | |
| GenAI expectation confirmation (GEC) | “The degree to which actual performance of GenAI tools in manufacturing meets or exceeds initial expectations” | GenAI in manufacturing performs better than I expected My expectations about GenAI capabilities have been confirmed Using GenAI in production has been more beneficial than anticipated | |
| Ethical use of GenAI (EUG) | “Adhering to responsible principles and ethical standards when deploying GenAI in manufacturing operations” | I use GenAI tools ethically in my manufacturing tasks I ensure compliance with ethical standards when applying GenAI. I discourage unethical uses of GenAI in production activities I promote awareness about the ethical use of GenAI among colleagues | |
| Perceived GenAI value (PGV) | “The degree to which using GenAI is seen as beneficial and value-adding to manufacturing activities” | GenAI use improves my manufacturing productivity GenAI provides significant value in manufacturing operations GenAI helps optimize processes and reduce manufacturing costs Overall, GenAI benefits my work performance in manufacturing | |
| Available resources (AR) | “The perceived availability of technical, financial, and human support for adopting GenAI in SMEs” | My organization allocates sufficient resources for GenAI adoption Technical support for GenAI use is readily available We receive adequate training to use GenAI in manufacturing There are enough skilled personnel to support GenAI projects | |
| Social influence (SI) | “The impact of peers, supervisors, or industry trends on the adoption of GenAI in manufacturing SMEs” | My peers encourage me to use GenAI in manufacturing tasks Management expects us to adopt GenAI in production activities Industry developments push me toward using GenAI. People important to me support the use of GenAI at work | |
| Job satisfaction (JS) | “The extent to which GenAI usage enhances personal fulfillment and satisfaction at work” | Using GenAI makes my job more enjoyable GenAI reduces my work stress by simplifying tasks GenAI helps me achieve greater job satisfaction GenAI allows me to focus on more meaningful manufacturing tasks | |
| Work quality (WQ) | “The perceived improvement in the quality and accuracy of manufacturing output through GenAI” | GenAI improves the quality of my production work GenAI tools help minimize errors in manufacturing operations The consistency of my manufacturing outputs has improved with GenAI. GenAI supports delivering higher standards in production tasks | |
| Decision-making effectiveness (DME) | The extent to which GenAI helps in making faster, more accurate, and better manufacturing-related decisions | GenAI enables me to make better production decisions GenAI tools improve the speed of my decision-making GenAI helps me make more data-driven operational decisions Decision-making in manufacturing has become more effective due to GenAI |
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