Table 3.

Time spent by CMOs in meetings with internal/external stakeholders

Time spent as percent of time spent in meetings, by stakeholderDec 2019 Before pandemic (%)Dec 2020–Jan 2021 During pandemic (%)
Internal stakeholders53.677.3
Immediate boss8.38.8
Peers (from own/other depts.)19.536.6***
Subordinates25.829.5
Board of directors2.42.4
External stakeholders31.017.3
Suppliers2.70.5
Partners and associates14.94.4***
Other external parties13.412.4
Market13.15.4
Consumers3.63.3
Dealers/Trade9.52.1*
Source(s): Authors’ own work

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