Table 3 Results of expert consultation... | Emerald Publishing

Table 3

Results of expert consultation

Main factor	Sub-factor	Example quote	Times coded
Strategic guidance for digital innovation	Digital orientation	“That's why I'm talking about, when we talk about technology, how does an organization deal with technology. What do they do with it. What is their orientation towards technology. Do they embrace new technology (R5)?”	11
	Digital innovation strategy	“In fact, it may well be the case that an innovation strategy is divergent here and there, that it explores new initiatives, as in, we are going to investigate new things (R2).”	40
	Allocation of resources	“If I provide my employees with good facilities and invest time and resources, then innovation will receive a much greater boost (R3).”	56
Orchestrating digital innovation	Digital innovation process	“So, the innovation method is that from thesis then to experiments to construction (R4).”	42
	Digital innovation networks	“What you should pay specific attention to, I think, is strategic collaboration with third parties these days. Many organizations simply can't do it on their own anymore. It's too complicated, too complex, too much, too risky and it's often too expensive. So do it together and don't think you have to do it all on your own (R2).”	27
	Organizational structure	“The innovation center was our ambidextrous organization. It was separate from the running business, and we could do all sorts of radical things (R6).”	26
Climate for digital innovation	Digital innovation culture	“It's mainly about values. What are the values that you stand for as an organization? Fine. That's one thing and that's always paper, but what behavior is it then. You could say what kind of culture do you need to be able to have a digital organization?(R6).”	21
	Learning environment	“We helped those people to make a pitch and then we had an internal ‘Shark tank’ or an internal ‘Dragons Den’ and then all the employees who were in the lead there, they were allowed to give a presentation (R1).”	26
	Digital innovative workforce	“You can develop technology to infinity, but if people don't accept what you've built, then you can't do anything with it (R2).”	26
Leadership for digital innovation	Leadership style	“At the moment that leadership does not show that they find is important. Yes, it is just like with children, you do what your father and mother demonstrate (R6).”	22
Leadership for digital innovation	Management characteristics	“ICT competencies of the managers. And they had, yes, it doesn't matter, because we don't have to do it, the rest of the organization has to do it. Yes, but the rest of the organization was looking at them like, yes, if you can't do it. Yes, bye (R6).”	14
IT support for digital innovation	IT infrastructure	“That means that both soft- and hardware are very important components and that goes a bit further than just a phone, an iPad, a computer or something like that. It's about bringing those two worlds together (R1).”	27
	IT governance	“Readiness of your application landscape. So, imagine you are in a company where everything is completely standardized with applications that you can do left, right, up, down and nothing else with it, then it becomes very complicated to innovate in that (R1).”	7
	IT function's role	“We are not going to change the ICT functions every three, five years, because they are by definition constantly changing. So, by definition our employees have to change with that too (R3).”	10

Main factor	Sub-factor	Example quote	Times coded
Strategic guidance for digital innovation	Digital orientation	“That's why I'm talking about, when we talk about technology, how does an organization deal with technology. What do they do with it. What is their orientation towards technology. Do they embrace new technology (R5)?”	11
	Digital innovation strategy	“In fact, it may well be the case that an innovation strategy is divergent here and there, that it explores new initiatives, as in, we are going to investigate new things (R2).”	40
	Allocation of resources	“If I provide my employees with good facilities and invest time and resources, then innovation will receive a much greater boost (R3).”	56
Orchestrating digital innovation	Digital innovation process	“So, the innovation method is that from thesis then to experiments to construction (R4).”	42
	Digital innovation networks	“What you should pay specific attention to, I think, is strategic collaboration with third parties these days. Many organizations simply can't do it on their own anymore. It's too complicated, too complex, too much, too risky and it's often too expensive. So do it together and don't think you have to do it all on your own (R2).”	27
	Organizational structure	“The innovation center was our ambidextrous organization. It was separate from the running business, and we could do all sorts of radical things (R6).”	26
Climate for digital innovation	Digital innovation culture	“It's mainly about values. What are the values that you stand for as an organization? Fine. That's one thing and that's always paper, but what behavior is it then. You could say what kind of culture do you need to be able to have a digital organization?(R6).”	21
	Learning environment	“We helped those people to make a pitch and then we had an internal ‘Shark tank’ or an internal ‘Dragons Den’ and then all the employees who were in the lead there, they were allowed to give a presentation (R1).”	26
	Digital innovative workforce	“You can develop technology to infinity, but if people don't accept what you've built, then you can't do anything with it (R2).”	26
Leadership for digital innovation	Leadership style	“At the moment that leadership does not show that they find is important. Yes, it is just like with children, you do what your father and mother demonstrate (R6).”	22
Leadership for digital innovation	Management characteristics	“ICT competencies of the managers. And they had, yes, it doesn't matter, because we don't have to do it, the rest of the organization has to do it. Yes, but the rest of the organization was looking at them like, yes, if you can't do it. Yes, bye (R6).”	14
IT support for digital innovation	IT infrastructure	“That means that both soft- and hardware are very important components and that goes a bit further than just a phone, an iPad, a computer or something like that. It's about bringing those two worlds together (R1).”	27
	IT governance	“Readiness of your application landscape. So, imagine you are in a company where everything is completely standardized with applications that you can do left, right, up, down and nothing else with it, then it becomes very complicated to innovate in that (R1).”	7
	IT function's role	“We are not going to change the ICT functions every three, five years, because they are by definition constantly changing. So, by definition our employees have to change with that too (R3).”	10