Summary of hypotheses, supporting literature, and rationale
| Hypothesis | Supporting Literature | Theoretical Logic / Rationale | Link to Current Study |
|---|---|---|---|
| H1: Organisational trust → WFH experience | Shockley-Zalabak (2000); Ellonen et al. (2008); Offstein et al. (2010); Eddleston and Mulki (2017) | Trust reduces uncertainty in remote work, enabling autonomy, smoother communication, and better WFH experiences. | Explains why institutional and supervisor trust influence job effectiveness and well-being. |
| H1a: Institutional trust → job effectiveness | Ellonen et al. (2008); Morganson et al. (2010); Dutcher (2012) | Institutional trust signals reliable systems and policies, enabling employees to perform effectively from home. | |
| H1b: Institutional trust → well-being | Crisp (2017); Kelliher and Anderson (2010) | Trust in organisational systems reduces stress and supports work–life integration. | |
| H1c: Supervisor trust → job effectiveness | Skogstad et al. (2014); Offstein et al. (2010) | Supervisory trust empowers employees, increasing autonomy and productivity in remote settings. | |
| H1d: Supervisor trust → well-being | Bernstrøm and Svare (2017); Maitland and Thomson (2014) | Supportive supervisors reduce anxiety and guilt associated with WFH, improving well-being. | |
| H2: WFH experience → engagement | Kahn (1990); Kelliher and Anderson (2010) | Positive WFH experiences enhance psychological availability, a precursor to engagement. | Justifies the link between WFH experience and engagement. |
| H2a: Job effectiveness → engagement | Morganson et al. (2010); Dutcher (2012) | Feeling effective reinforces motivation and encourages greater engagement. | |
| H2b: Well-being → engagement | Schaufeli et al. (2002); Harter et al. (2002) | Well-being increases vigour, dedication, and absorption — core dimensions of engagement. | |
| H3: Organisational trust → engagement | Cropanzano and Mitchell (2005) | Trust fosters reciprocity, commitment, and engagement under Social Exchange Theory. | Supports the direct effect of trust on engagement. |
| H3a: Institutional trust → engagement | Ellonen et al. (2008); Fay and Kline (2011) | Transparent, fair organisational systems enhance employees’ willingness to invest effort. | |
| H3b: Supervisor trust → engagement | Bernstrøm and Svare (2017); Offstein et al. (2010) | Trusting supervisors create psychological safety, increasing engagement. | |
| H4: Engagement → job satisfaction | Wheatley (2012); Petcu et al. (2021) | Engaged employees experience higher satisfaction due to autonomy, motivation, and positive affect. | Explains why engagement predicts job satisfaction. |
| Hypothesis | Supporting Literature | Theoretical Logic / Rationale | Link to Current Study |
|---|---|---|---|
| Trust reduces uncertainty in remote work, enabling autonomy, smoother communication, and better WFH experiences. | Explains why institutional and supervisor trust influence job effectiveness and well-being. | ||
| Institutional trust signals reliable systems and policies, enabling employees to perform effectively from home. | |||
| Trust in organisational systems reduces stress and supports work–life integration. | |||
| Supervisory trust empowers employees, increasing autonomy and productivity in remote settings. | |||
| Supportive supervisors reduce anxiety and guilt associated with WFH, improving well-being. | |||
| Positive WFH experiences enhance psychological availability, a precursor to engagement. | Justifies the link between WFH experience and engagement. | ||
| Feeling effective reinforces motivation and encourages greater engagement. | |||
| Well-being increases vigour, dedication, and absorption — core dimensions of engagement. | |||
| Trust fosters reciprocity, commitment, and engagement under Social Exchange Theory. | Supports the direct effect of trust on engagement. | ||
| Transparent, fair organisational systems enhance employees’ willingness to invest effort. | |||
| Trusting supervisors create psychological safety, increasing engagement. | |||
| Engaged employees experience higher satisfaction due to autonomy, motivation, and positive affect. | Explains why engagement predicts job satisfaction. |
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