Table 1

Summary of hypotheses, supporting literature, and rationale

HypothesisSupporting LiteratureTheoretical Logic / RationaleLink to Current Study
H1: Organisational trust → WFH experienceShockley-Zalabak (2000); Ellonen et al. (2008); Offstein et al. (2010); Eddleston and Mulki (2017) Trust reduces uncertainty in remote work, enabling autonomy, smoother communication, and better WFH experiences.Explains why institutional and supervisor trust influence job effectiveness and well-being.
H1a: Institutional trust → job effectivenessEllonen et al. (2008); Morganson et al. (2010); Dutcher (2012) Institutional trust signals reliable systems and policies, enabling employees to perform effectively from home.
H1b: Institutional trust → well-beingCrisp (2017); Kelliher and Anderson (2010) Trust in organisational systems reduces stress and supports work–life integration.
H1c: Supervisor trust → job effectivenessSkogstad et al. (2014); Offstein et al. (2010) Supervisory trust empowers employees, increasing autonomy and productivity in remote settings.
H1d: Supervisor trust → well-beingBernstrøm and Svare (2017); Maitland and Thomson (2014) Supportive supervisors reduce anxiety and guilt associated with WFH, improving well-being.
H2: WFH experience → engagementKahn (1990); Kelliher and Anderson (2010) Positive WFH experiences enhance psychological availability, a precursor to engagement.Justifies the link between WFH experience and engagement.
H2a: Job effectiveness → engagementMorganson et al. (2010); Dutcher (2012) Feeling effective reinforces motivation and encourages greater engagement.
H2b: Well-being → engagementSchaufeli et al. (2002); Harter et al. (2002) Well-being increases vigour, dedication, and absorption — core dimensions of engagement.
H3: Organisational trust → engagementCropanzano and Mitchell (2005) Trust fosters reciprocity, commitment, and engagement under Social Exchange Theory.Supports the direct effect of trust on engagement.
H3a: Institutional trust → engagementEllonen et al. (2008); Fay and Kline (2011) Transparent, fair organisational systems enhance employees’ willingness to invest effort.
H3b: Supervisor trust → engagementBernstrøm and Svare (2017); Offstein et al. (2010) Trusting supervisors create psychological safety, increasing engagement.
H4: Engagement → job satisfactionWheatley (2012); Petcu et al. (2021) Engaged employees experience higher satisfaction due to autonomy, motivation, and positive affect.Explains why engagement predicts job satisfaction.
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