Table 2

CFA of Organisational Trust and WFH Experience

Item No.ItemFactor LoadingsComposite ReliabilityVariance Extracted
Organisational Trust (9 items)
 Supervisor Trust (4 items) 0.8830.655
OT 1.My supervisor trusts me to be able to do my job at home.0.865  
OT 2.My supervisor believes that I can perform my work effectively at home.0.839  
OT 3.My supervisor understands that I know how to complete my work during WFH.0.773  
OT 4.My supervisor never has to wonder if I will keep my word, even when doing WFH.0.756  
 Institutional Trust (5 items) 0.6550.502
OT 5.Top management keeps its commitments to employees.0.7  
OT 6My organisation encourages differences of opinion.0.756  
OT 7.Top management is sincere in its efforts to communicate with employees.0.805  
OT 8.In our organisation, we openly share all the relevant Information, nothing is held back.0.582  
OT 9.My top management avoids retaliation when mistakes have been made0.681  
WFH - Job Effectiveness (4 items)  0.8670.629
WFH 1When doing WFH I can concentrate better on my work.0.809  
WFH 2WFH makes me more effective in delivering my work.0.931  
WFH 3My overall job productivity has increased due to WFH.0.855  
WFH 4I have adapted to WFH by developing suitable skills and behaviours0.515  
WFH - Well-Being (3 items)  0.7480.498
WFH 5WFH is so flexible that I can easily take time off if I want to.0.72  
WFH 6With flexible hours due to WFH, I can integrate my work and non-work life.0.691  
WFH 7I can easily switch off from work for a while to rest during WFH.0.705  

CFA results: Chi-squared test χ2 = 262, CFI = 0.95, RMSEA = 0.06, SRMR = 0.05

Source: By author

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