Table 1

Thematic summary of civil servants’ hybrid work experiences

ThemeSubthemeIllustrative quote
Perceived flexibilityFreedom vs structural constraints“I feel more productive when working from home … but the policy is not fully flexible.” (Informant 6)
Organizational supportSymbolic vs material recognition“A simple thank-you means a lot, but there is no material support.” (Informant 8)
Time boundariesWork without limits“There are no limits between work and rest.” (Informant 7)
Coordination challengesReduced social interaction and monitoring“It becomes difficult to coordinate due to a lack of clear policies.” (Informant 10)
Source(s): Authors’ own creation

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