Table A1. Summary of expert... | Emerald Publishing

Table A1.

Summary of expert clarification and feedback inputs

Expert role	Main purpose	Issues reviewed	Type of input provided	Use in analysis
QA officer	Clarify reporting language and compliance terminology	Ambiguous incident wording, documentation conventions	Confirmed how specific local reporting terms were used	Improved consistency of document interpretation
Safety manager	Validate whether patterns reflected routine or exceptional conditions	Occurrence narratives, SMS-related descriptions, reporting context	Clarified operational context and plausibility of interpretations	Helped distinguish recurring conditions from isolated events
Senior line supervisor	Assess practical plausibility of HFACS coding at task level	Borderline unsafe acts vs preconditions cases	Commented on likely task-level meaning of reported deviations	Supported refinement of tier placement
QA/SMS focal person	Adjudication support during coder disagreement	Borderline HFACS categories	Reviewed documentary evidence during reconciliation	Helped finalize coding decisions where needed
QA heads/SMS officers	Optional feedback on synthesized findings	HFACS placements, SWOT categorizations, technology-readiness interpretations	Confirmed whether synthesized interpretations were operationally plausible	Strengthened transparency of the analytic process

Expert role	Main purpose	Issues reviewed	Type of input provided	Use in analysis
QA officer	Clarify reporting language and compliance terminology	Ambiguous incident wording, documentation conventions	Confirmed how specific local reporting terms were used	Improved consistency of document interpretation
Safety manager	Validate whether patterns reflected routine or exceptional conditions	Occurrence narratives, SMS-related descriptions, reporting context	Clarified operational context and plausibility of interpretations	Helped distinguish recurring conditions from isolated events
Senior line supervisor	Assess practical plausibility of HFACS coding at task level	Borderline unsafe acts vs preconditions cases	Commented on likely task-level meaning of reported deviations	Supported refinement of tier placement
QA/SMS focal person	Adjudication support during coder disagreement	Borderline HFACS categories	Reviewed documentary evidence during reconciliation	Helped finalize coding decisions where needed
QA heads/SMS officers	Optional feedback on synthesized findings	HFACS placements, SWOT categorizations, technology-readiness interpretations	Confirmed whether synthesized interpretations were operationally plausible	Strengthened transparency of the analytic process