Table 4

Stages of the credit process and similarities between groups

Similarity
Stage of the credit processSurvey questionRespondent's replyConfrontational and prudentialPrudential and relations-basedConfrontational and relations-based
Organization of the management of accounts receivableIn order to manage their accounts receivable, the businessconsults external lawyersvaried
relies on in-house lawyers
handles contracts and debts on their own
accepts the contract terms imposed by the counterparty
Assessment of counterparty riskAt the contract stage, do you check your potential counterparty's financial standing?do not check the financial standing of a potential counterparty
examine the financial statements in the National Court Register
check whether the counterparty is listed in the National Debt Register
verify the counterparty with a mercantile agency
verify the counterparty with a credit bureau
employ other measures
Determining payment terms for the counterpartyDo you have the contracts you sign read by a lawyer?yes
no
Determining payment terms for the counterpartyDo the contracts you sign have debt security?collaterals - yes
collaterals - no
Decision-makingDo you choose your counterparties carefully or is the contract concluded because the market shows it is wise to do so?careful choicevariedsimilar at a significance level of 1%
market choice
Collection of overdue amounts receivableWhenever an amount becomes overdue, does the entrepreneurgo to court to claim it?variedsimilar at a significance level of 1%varied
resort to mediation?
resort to a conciliatory procedure?varied
resort to arbitration?similar at a significance level of 1%
Source(s): Authors’ own elaboration

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