Table 1. Research framework... | Emerald Publishing

Table 1.

Research framework

	Environmental uncertainty	Behavioural uncertainty
Direct costs	Communication, negotiation and coordination costs	Screening and selection costs (ex ante) Measurement costs (ex post)

	Environmental uncertainty	Behavioural uncertainty
Direct costs	Communication, negotiation and coordination costs	Screening and selection costs (ex ante)Measurement costs (ex post)

Source: Adapted from Rindfleisch and Heide (1997)

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