Table 2 Hybrid intelligence in coaching... | Emerald Publishing

Table 2

Hybrid intelligence in coaching for transformative learning of leaders

Transformative learning step	ABCDE coaching model step	Top human coaching skills	Top AI coaching skills	Hybrid intelligence needs indicator
1. A disorienting dilemma	A – Activating Event or Situation - Identify situations of events that trigger unwanted reactions	Trust Empathy Benevolence	Transparency Reliability	Human Coach (High) AI Coach (Low)
2. A self-examination with feelings of guilt or shame	B – Beliefs - understand their underlying belief structures and systems that come in to play when the triggering event or situation takes place	Trust Empathy	Predictability Ability	Human Coach (High) AI Coach (High)
3. A critical assessment of epistemic, sociocultural, or psychic assumptions	B – Beliefs - understand their underlying belief structures and systems that come in to play when the triggering event or situation takes place	Trust Empathy Benevolence	Predictability Integrity	Human Coach (High) AI Coach (Low)
4. Recognition that one's discontent and the process of transformation are shared and that others have negotiated a similar change	C – Consequences - understand the impacts of their beliefs	Trust Empathy Benevolence	Transparency Predictability	Human Coach (High) AI Coach (Low)
5. Exploration of options for new roles, relationships and actions	D – Disputation of Beliefs - help the individual challenge their belief structure, with the ultimate goal of helping them replace it with a more helpful set of beliefs, beliefs that serve them better	Trust Empathy Benevolence	Transparency Predictability	Human Coach (High) AI Coach (Low)
6. Planning of a course of action	E − Effective New Approach - replace their unhelpful beliefs with a new set of more helpful beliefs	Trust Benevolence	Predictability Reliability Integrity	Human Coach (Low) AI Coach (High)
7. Acquisition of knowledge and skills for implementing one's plans	E − Effective New Approach - replace their unhelpful beliefs with a new set of more helpful beliefs	Empathy Benevolence	Predictability Ability	Human Coach (Low) AI Coach (High)
8. Provisional trying of new roles	E − Effective New Approach - replace their unhelpful beliefs with a new set of more helpful beliefs	Trust Empathy	Predictability Ability	Human Coach (High) AI Coach (High)
9. Building of competence and self-confidence in new roles and relationships	E − Effective New Approach - replace their unhelpful beliefs with a new set of more helpful beliefs	Trust Empathy Benevolence	Predictability Reliability Ability	Human Coach (High) AI Coach (High)
10. A reintegration into one's life on the basis of conditions dictated by one's perspective	E − Effective New Approach - replace their unhelpful beliefs with a new set of more helpful beliefs	Trust Empathy	Predictability Reliability	Human Coach (High) AI Coach (Low)

Transformative learning step	ABCDE coaching model step	Top human coaching skills	Top AI coaching skills	Hybrid intelligence needs indicator
1. A disorienting dilemma	A – Activating Event or Situation - Identify situations of events that trigger unwanted reactions	TrustEmpathyBenevolence	TransparencyReliability	Human Coach (High)AI Coach (Low)
2. A self-examination with feelings of guilt or shame	B – Beliefs - understand their underlying belief structures and systems that come in to play when the triggering event or situation takes place	TrustEmpathy	PredictabilityAbility	Human Coach (High)AI Coach (High)
3. A critical assessment of epistemic, sociocultural, or psychic assumptions	B – Beliefs - understand their underlying belief structures and systems that come in to play when the triggering event or situation takes place	TrustEmpathyBenevolence	PredictabilityIntegrity	Human Coach (High)AI Coach (Low)
4. Recognition that one's discontent and the process of transformation are shared and that others have negotiated a similar change	C – Consequences - understand the impacts of their beliefs	TrustEmpathyBenevolence	TransparencyPredictability	Human Coach (High)AI Coach (Low)
5. Exploration of options for new roles, relationships and actions	D – Disputation of Beliefs - help the individual challenge their belief structure, with the ultimate goal of helping them replace it with a more helpful set of beliefs, beliefs that serve them better	TrustEmpathyBenevolence	TransparencyPredictability	Human Coach (High)AI Coach (Low)
6. Planning of a course of action	E − Effective New Approach - replace their unhelpful beliefs with a new set of more helpful beliefs	TrustBenevolence	PredictabilityReliabilityIntegrity	Human Coach (Low)AI Coach (High)
7. Acquisition of knowledge and skills for implementing one's plans	E − Effective New Approach - replace their unhelpful beliefs with a new set of more helpful beliefs	EmpathyBenevolence	PredictabilityAbility	Human Coach (Low)AI Coach (High)
8. Provisional trying of new roles	E − Effective New Approach - replace their unhelpful beliefs with a new set of more helpful beliefs	TrustEmpathy	PredictabilityAbility	Human Coach (High)AI Coach (High)
9. Building of competence and self-confidence in new roles and relationships	E − Effective New Approach - replace their unhelpful beliefs with a new set of more helpful beliefs	TrustEmpathyBenevolence	PredictabilityReliabilityAbility	Human Coach (High)AI Coach (High)
10. A reintegration into one's life on the basis of conditions dictated by one's perspective	E − Effective New Approach - replace their unhelpful beliefs with a new set of more helpful beliefs	TrustEmpathy	Predictability Reliability	Human Coach (High)AI Coach (Low)