Table 1.

Demographic information

Variablen (%)
Gender
Male90 (30.4)
Female201 (67.9)
Other5 (1.7)
Age
18–2436 (12)
25–3477 (26)
35–4497 (33)
45–5459 (20)
55–8427 (9.1)
Supervisor gender
Male142 (48)
Female154 (52)
Job position level
Entry-level136 (46)
Supervisory level67 (22.6)
Mid-level management73 (24.7)
Senior management and up20 (6.7)
Company type
Accommodation77 (26)
Food and beverage146 (49.3)
Transportation/ tourism services27 (9.1)
Education and training/other24 (8.2)
Wellness and spa/ entertainment and recreation/ parks22 (7.4)
Education
High school diploma or less55 (19)
Some colleges125 (42.2)
Bachelor or graduate degree116 (38.8)
Income
<$20,00025 (8.5)
$20,000−$29,99944 (14.9)
$30,000−$59,999139 (47)
$60,000−$100,00064 (21.6)
>$100,00024 (8)
Work experience
<3 years13 (4.4)
3–10 years81 (27.4)
>10 years202 (68.2)
Work experience with current supervisor
<3 years155 (52.4)
3–10 years125 (42.2)
>10 years16 (5.4)
Operation role
Front of the house162 (54.7)
Back of the house48 (16.2)
Both73 (24.7)
Other13 (4.4)
Source(s): Developed by authors

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