Fornell–Larcker assessment
| Construct | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
|---|---|---|---|---|---|---|---|---|---|---|
| Interaction quality | [0.811] | |||||||||
| Human agency | 0.689 | [0.783] | ||||||||
| Perceived humanness | 0.495 | 0.473 | [0.864] | |||||||
| Voice | 0.604 | 0.738 | 0.532 | [0.804] | ||||||
| Fairness | 0.597 | 0.599 | 0.569 | 0.576 | [0.877] | |||||
| Accountability | 0.607 | 0.636 | 0.577 | 0.611 | 0.623 | [0.799] | ||||
| Transparency | 0.646 | 0.670 | 0.627 | 0.644 | 0.642 | 0.712 | [0.841] | |||
| Trust in AI | 0.687 | 0.692 | 0.573 | 0.676 | 0.681 | 0.669 | 0.707 | [0.838] | ||
| Task complexity | 0.649 | 0.557 | 0.478 | 0.567 | 0.505 | 0.616 | 0.543 | 0.534 | [0.787] | |
| Perceived uncanniness | 0.079 | 0.138 | 0.224 | 0.204 | 0.054 | 0.075 | 0.093 | 0.108 | 0.218 | [0.873] |
| Construct | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
|---|---|---|---|---|---|---|---|---|---|---|
| Interaction quality | [0.811] | |||||||||
| Human agency | 0.689 | [0.783] | ||||||||
| Perceived humanness | 0.495 | 0.473 | [0.864] | |||||||
| Voice | 0.604 | 0.738 | 0.532 | [0.804] | ||||||
| Fairness | 0.597 | 0.599 | 0.569 | 0.576 | [0.877] | |||||
| Accountability | 0.607 | 0.636 | 0.577 | 0.611 | 0.623 | [0.799] | ||||
| Transparency | 0.646 | 0.670 | 0.627 | 0.644 | 0.642 | 0.712 | [0.841] | |||
| Trust in AI | 0.687 | 0.692 | 0.573 | 0.676 | 0.681 | 0.669 | 0.707 | [0.838] | ||
| Task complexity | 0.649 | 0.557 | 0.478 | 0.567 | 0.505 | 0.616 | 0.543 | 0.534 | [0.787] | |
| Perceived uncanniness | 0.079 | 0.138 | 0.224 | 0.204 | 0.054 | 0.075 | 0.093 | 0.108 | 0.218 | [0.873] |
Note(s): Diagonal values in brackets are square roots of AVE. Construct order: 1 = interaction quality; 2 = human agency; 3 = perceived humanness; 4 = voice; 5 = fairness; 6 = accountability; 7 = transparency; 8 = trust; 9 = task complexity; 10 = perceived uncanniness
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