Table 2.

Sectoral comparison of individual AI adoption barriers

CodeBarrierWellbeing servicesTechnical servicest(df) (Welch)p (two-sided)Hedges’ g [95% CI]
M (SD), nM (SD), n
Ability barriers
A1 †Competence uncertainty1.72 (1.14), n = 2321.20 (0.97), n = 843.87 (171.0)< 0.0010.46 [0.20, 0.71]
A2 †Limited knowledge of apps2.38 (0.89), n = 2321.94 (1.05), n = 843.43 (129.0)< 0.0010.47 [0.22, 0.72]
A3Perceived difficulty of use1.22 (1.07), n = 2060.94 (0.84), n = 512.00 (95.2)0.0480.27 [−0.04, 0.58]
A4Negative prior experiences0.44 (0.80), n = 2020.55 (0.86), n = 66−0.87 (104.4)0.385−0.13 [−0.41, 0.15]
Motivation barriers
M1Unclear concrete benefits2.31 (0.93), n = 2192.13 (0.99), n = 781.39 (129.0)0.1670.19 [−0.07, 0.45]
M2 †Doubts about accuracy and reliability1.54 (1.10), n = 2182.13 (0.98), n = 82−4.55 (162.5)< 0.001−0.56 [−0.82, −0.30]
M3Security/privacy concerns1.71 (1.16), n = 2241.96 (1.02), n = 80−1.86 (155.9)0.065−0.23 [−0.48, 0.03]
M4Ethical concerns1.65 (1.16), n = 2241.73 (1.12), n = 75−0.57 (131.0)0.569−0.08 [−0.34, 0.19]
M5Concern that work tasks will change substantially due to AI1.01 (1.07), n = 2180.79 (0.95), n = 811.76 (160.4)0.0810.22 [−0.04, 0.47]
M6Fear of expertise devaluation0.75 (1.02), n = 2200.61 (0.80), n = 791.25 (173.4)0.2130.15 [−0.11, 0.40]
Opportunity barriers
O1Insufficient time to learn1.86 (1.09), n = 2321.82 (1.03), n = 830.32 (153.1)0.7490.04 [−0.21, 0.29]
O2 †Absence of guidelines/policies2.15 (0.96), n = 2241.38 (1.14), n = 795.40 (119.9)< 0.0010.76 [0.50, 1.02]
O3Lack of suitable apps2.06 (1.00), n = 2141.84 (1.15), n = 671.44 (99.5)0.1530.22 [−0.06, 0.49]
O4 †Inadequate training2.36 (0.93), n = 2311.78 (1.05), n = 834.43 (130.8)< 0.0010.60 [0.34, 0.85]
O5 †Limited colleague/supervisor encouragement1.55 (1.12), n = 2180.81 (0.93), n = 775.71 (158.7)< 0.0010.69 [0.43, 0.96]
O6 †Inadequate peer support1.99 (1.02), n = 2211.22 (1.00), n = 785.80 (136.7)< 0.0010.76 [0.49, 1.02]
O7 †Materials not in digital format1.61 (1.07), n = 1991.12 (1.05), n = 593.16 (96.5)0.0020.46 [0.17, 0.75]
O8Lack of IT support1.69 (1.10), n = 2051.33 (1.11), n = 692.30 (116.7)0.0230.32 [0.05, 0.59]
O9Accountability uncertainty1.76 (1.09), n = 2221.86 (1.07), n = 73−0.70 (124.2)0.484−0.09 [−0.36, 0.17]
Note(s):

Welch’s t-test was used throughout to accommodate unequal variances; t-values are reported to two decimal places, and degrees of freedom to one decimal place. Hedges’ g is reported with 95% confidence intervals; n varies across items due to “do not know” responses being treated as missing. Items marked with † remained significant after Holm–Bonferroni correction and under Mann–Whitney U re-estimation; these constitute the core results. Sector labels denote the two sample configurations described in the Comparative design subsection

Source(s): Authors’ own work

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