Sectoral comparison of individual AI adoption barriers
| Code | Barrier | Wellbeing services | Technical services | t(df) (Welch) | p (two-sided) | Hedges’ g [95% CI] |
|---|---|---|---|---|---|---|
| M (SD), n | M (SD), n | |||||
| Ability barriers | ||||||
| A1 † | Competence uncertainty | 1.72 (1.14), n = 232 | 1.20 (0.97), n = 84 | 3.87 (171.0) | < 0.001 | 0.46 [0.20, 0.71] |
| A2 † | Limited knowledge of apps | 2.38 (0.89), n = 232 | 1.94 (1.05), n = 84 | 3.43 (129.0) | < 0.001 | 0.47 [0.22, 0.72] |
| A3 | Perceived difficulty of use | 1.22 (1.07), n = 206 | 0.94 (0.84), n = 51 | 2.00 (95.2) | 0.048 | 0.27 [−0.04, 0.58] |
| A4 | Negative prior experiences | 0.44 (0.80), n = 202 | 0.55 (0.86), n = 66 | −0.87 (104.4) | 0.385 | −0.13 [−0.41, 0.15] |
| Motivation barriers | ||||||
| M1 | Unclear concrete benefits | 2.31 (0.93), n = 219 | 2.13 (0.99), n = 78 | 1.39 (129.0) | 0.167 | 0.19 [−0.07, 0.45] |
| M2 † | Doubts about accuracy and reliability | 1.54 (1.10), n = 218 | 2.13 (0.98), n = 82 | −4.55 (162.5) | < 0.001 | −0.56 [−0.82, −0.30] |
| M3 | Security/privacy concerns | 1.71 (1.16), n = 224 | 1.96 (1.02), n = 80 | −1.86 (155.9) | 0.065 | −0.23 [−0.48, 0.03] |
| M4 | Ethical concerns | 1.65 (1.16), n = 224 | 1.73 (1.12), n = 75 | −0.57 (131.0) | 0.569 | −0.08 [−0.34, 0.19] |
| M5 | Concern that work tasks will change substantially due to AI | 1.01 (1.07), n = 218 | 0.79 (0.95), n = 81 | 1.76 (160.4) | 0.081 | 0.22 [−0.04, 0.47] |
| M6 | Fear of expertise devaluation | 0.75 (1.02), n = 220 | 0.61 (0.80), n = 79 | 1.25 (173.4) | 0.213 | 0.15 [−0.11, 0.40] |
| Opportunity barriers | ||||||
| O1 | Insufficient time to learn | 1.86 (1.09), n = 232 | 1.82 (1.03), n = 83 | 0.32 (153.1) | 0.749 | 0.04 [−0.21, 0.29] |
| O2 † | Absence of guidelines/policies | 2.15 (0.96), n = 224 | 1.38 (1.14), n = 79 | 5.40 (119.9) | < 0.001 | 0.76 [0.50, 1.02] |
| O3 | Lack of suitable apps | 2.06 (1.00), n = 214 | 1.84 (1.15), n = 67 | 1.44 (99.5) | 0.153 | 0.22 [−0.06, 0.49] |
| O4 † | Inadequate training | 2.36 (0.93), n = 231 | 1.78 (1.05), n = 83 | 4.43 (130.8) | < 0.001 | 0.60 [0.34, 0.85] |
| O5 † | Limited colleague/supervisor encouragement | 1.55 (1.12), n = 218 | 0.81 (0.93), n = 77 | 5.71 (158.7) | < 0.001 | 0.69 [0.43, 0.96] |
| O6 † | Inadequate peer support | 1.99 (1.02), n = 221 | 1.22 (1.00), n = 78 | 5.80 (136.7) | < 0.001 | 0.76 [0.49, 1.02] |
| O7 † | Materials not in digital format | 1.61 (1.07), n = 199 | 1.12 (1.05), n = 59 | 3.16 (96.5) | 0.002 | 0.46 [0.17, 0.75] |
| O8 | Lack of IT support | 1.69 (1.10), n = 205 | 1.33 (1.11), n = 69 | 2.30 (116.7) | 0.023 | 0.32 [0.05, 0.59] |
| O9 | Accountability uncertainty | 1.76 (1.09), n = 222 | 1.86 (1.07), n = 73 | −0.70 (124.2) | 0.484 | −0.09 [−0.36, 0.17] |
| Code | Barrier | Wellbeing services | Technical services | t(df) (Welch) | Hedges’ g [95% CI] | |
|---|---|---|---|---|---|---|
| M ( | M ( | |||||
| A1 † | Competence uncertainty | 1.72 (1.14), | 1.20 (0.97), | 3.87 (171.0) | < 0.001 | 0.46 [0.20, 0.71] |
| A2 † | Limited knowledge of apps | 2.38 (0.89), | 1.94 (1.05), | 3.43 (129.0) | < 0.001 | 0.47 [0.22, 0.72] |
| A3 | Perceived difficulty of use | 1.22 (1.07), | 0.94 (0.84), | 2.00 (95.2) | 0.048 | 0.27 [−0.04, 0.58] |
| A4 | Negative prior experiences | 0.44 (0.80), | 0.55 (0.86), | −0.87 (104.4) | 0.385 | −0.13 [−0.41, 0.15] |
| M1 | Unclear concrete benefits | 2.31 (0.93), | 2.13 (0.99), | 1.39 (129.0) | 0.167 | 0.19 [−0.07, 0.45] |
| M2 † | Doubts about accuracy and reliability | 1.54 (1.10), | 2.13 (0.98), | −4.55 (162.5) | < 0.001 | −0.56 [−0.82, −0.30] |
| M3 | Security/privacy concerns | 1.71 (1.16), | 1.96 (1.02), | −1.86 (155.9) | 0.065 | −0.23 [−0.48, 0.03] |
| M4 | Ethical concerns | 1.65 (1.16), | 1.73 (1.12), | −0.57 (131.0) | 0.569 | −0.08 [−0.34, 0.19] |
| M5 | Concern that work tasks will change substantially due to | 1.01 (1.07), | 0.79 (0.95), | 1.76 (160.4) | 0.081 | 0.22 [−0.04, 0.47] |
| M6 | Fear of expertise devaluation | 0.75 (1.02), | 0.61 (0.80), | 1.25 (173.4) | 0.213 | 0.15 [−0.11, 0.40] |
| O1 | Insufficient time to learn | 1.86 (1.09), | 1.82 (1.03), | 0.32 (153.1) | 0.749 | 0.04 [−0.21, 0.29] |
| O2 † | Absence of guidelines/policies | 2.15 (0.96), | 1.38 (1.14), | 5.40 (119.9) | < 0.001 | 0.76 [0.50, 1.02] |
| O3 | Lack of suitable apps | 2.06 (1.00), | 1.84 (1.15), | 1.44 (99.5) | 0.153 | 0.22 [−0.06, 0.49] |
| O4 † | Inadequate training | 2.36 (0.93), | 1.78 (1.05), | 4.43 (130.8) | < 0.001 | 0.60 [0.34, 0.85] |
| O5 † | Limited colleague/supervisor encouragement | 1.55 (1.12), | 0.81 (0.93), | 5.71 (158.7) | < 0.001 | 0.69 [0.43, 0.96] |
| O6 † | Inadequate peer support | 1.99 (1.02), | 1.22 (1.00), | 5.80 (136.7) | < 0.001 | 0.76 [0.49, 1.02] |
| O7 † | Materials not in digital format | 1.61 (1.07), | 1.12 (1.05), | 3.16 (96.5) | 0.002 | 0.46 [0.17, 0.75] |
| O8 | Lack of | 1.69 (1.10), | 1.33 (1.11), | 2.30 (116.7) | 0.023 | 0.32 [0.05, 0.59] |
| O9 | Accountability uncertainty | 1.76 (1.09), | 1.86 (1.07), | −0.70 (124.2) | 0.484 | −0.09 [−0.36, 0.17] |
Welch’s t-test was used throughout to accommodate unequal variances; t-values are reported to two decimal places, and degrees of freedom to one decimal place. Hedges’ g is reported with 95% confidence intervals; n varies across items due to “do not know” responses being treated as missing. Items marked with † remained significant after Holm–Bonferroni correction and under Mann–Whitney U re-estimation; these constitute the core results. Sector labels denote the two sample configurations described in the Comparative design subsection
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