Positive and negative effects of HPWS on employee well-being and related outcomes
| Study | Journal | Context/Sample | HPWS conceptualization | Positive outcomes | Negative outcomes | Key insight |
|---|---|---|---|---|---|---|
| Agarwal et al. (2025) | Human Resource Management | Indian IT companies | HPWS | Psychological meaningfulness and availability | Quiet quitting | Psychological meaningfulness and availability explain HPWS – quiet quitting link |
| Benítez-Núñez et al. (2024) | Journal of Hospitality Marketing and Management | Hospitality sector COVID-19 context | HPWS | Job satisfaction | Hindrance stressors, turnover intentions | Hindrance stressors explain HPWS – employees' outcomes link |
| Bos-Nehles et al. (2023) | International Journal of Management Reviews | Review | AMO bundles | Performance, engagement, wellbeing | Unintended effects | HPWS should be studied as a multidimensional rather than a unitary system |
| Dorta-Afonso et al. (2023) | International Journal of Hospitality Management | Hospitality sector | HPWS | Job satisfaction | Burnout | HPWS improve job satisfaction partly because they reduce employee burnout |
| Dorta-Afonso et al. (2025) | International Journal of Hospitality Management | Hospitality sector | HPWS | Engagement, quality of life | Burnout | HPWS simultaneously create resource gains and strain effects through different pathways |
| Guerci et al. (2022) | International Journal of Human Resource Management | European organizations | HR practices | Happiness, relational well-being | Health-related well-being | Different dimensions of well-being may respond differently to HPWS |
| Guest (2017) | Human Resource Management Journal | Conceptual review | HRM systems | Engagement, satisfaction, and positive work experiences | Work pressure, stress, and work intensification | HRM may generate both positive and negative outcomes simultaneously |
| Günther et al. (2022) | German Journal of Human Resource Management | German teleworkers, COVID-19 context | Telework-oriented HRM | Job satisfaction, engagement | Psychological strain | Complementary effects of HRM and leadership on employe wellbeing |
| Han et al. (2025) | Human Resource Development International | Employees in organizational settings | HR practices | Employee well-being and performance | Strain | Employee well-being acts as important mechanism linking HPWS to performance |
| Han et al. (2020) | Human Resource Management Review | Conceptual and empirical synthesis | HPWS | Performance, motivation, engagement | Burnout, stress, and work intensification | Negative HPWS effects emerge under specific conditions when job demands outweigh resource gains |
| Jensen et al. (2013) | Journal of Management | US employees | HPWS | Employee attitudes such as job control and turnover intentions | Anxiety, role overload | Job control conditions HPWS strain effects |
| Kim et al. (2023) | Human Resource Management | Korean employees | HPWS | Employee resources and work-related attitudes | Mental health strain | Simultaneous resource and demand effects |
| Kloutsiniotis and Mihail (2020) | European Management Journal | European employees | HPWS | Reduced exhaustion | Increased exhaustion | The impact of HPWS on emotional exhaustion depends on the balance between job demands and job resources |
| Kloutsiniotis et al. (2021) | Employee Relations | UK employees | HPWS | Engagement | Exhaustion, work pressure | HPWS have a “dark side” where performance gains can coexist with reduced employee well-being |
| Li et al. (2024) | Human Resource Management Journal | Chinese employees | HR practices | Wellbeing, engagement | Stress | Different HR practices influence well-being through distinct mechanisms and should not be treated as a uniform system |
| Loon et al. (2019) | International Journal of Human Resource Management | UK public sector | Wellbeing-oriented HR practices | Employee support, psychological wellbeing | Pressure, cynicism, stress | Organizational well-being initiatives can create paradoxical outcomes and unintended consequences |
| Ogbonnaya and Messersmith (2019) | Human Resource Management Journal | UK employees | AMO-based HPWS bundles | Engagement, job satisfaction | Work pressure (bundle-specific) | HPWS bundles have differential well-being effects |
| Peccei and Van De Voorde (2019) | Human Resource Management Journal | Review | HRM systems | Happiness-related wellbeing and performance | Work intensification, strain | Different dimensions of well-being respond differently to HRM, helping explain mixed findings in the literature |
| Ramsay et al. (2000) | British Journal of Industrial Relations | UK employees | Performance-oriented HR practices | Productivity | Work intensification, strain | Performance gains from HPWS may result from intensified employee effort rather than employee empowerment |
| Shaw (2014) | Annual Review of Organizational Psychology and Organizational Behavior | Review | Performance-based rewards and pay HR system | High-performer retention | Confidence loss among others | Reward systems can motivate some employees while creating adverse consequences for others through workforce sorting effects |
| Shi et al. (2024) | Frontiers in Psychology | Chinese employees | HPWS | Happiness, performance | Health depletion | Different dimensions of well-being play distinct roles in linking HPWS to employee performance |
| Van De Voorde et al. (2012) | International Journal of Management Reviews | Review (multiple countries) | HRM systems | Job satisfaction, commitment, happiness-related well-being | Health-related well-being, work intensification | Different dimensions of employee well-being respond differently to HRM, helping explain contradictory findings in the literature |
| Wang et al. (2022) | Human Resource Management Journal | Chinese employees | HPWS | Lower burnout | Higher burnout | The effects of HPWS on employee well-being are contingent on organizational context, particularly departmental formalization |
| Study | Journal | Context/Sample | HPWS conceptualization | Positive outcomes | Negative outcomes | Key insight |
|---|---|---|---|---|---|---|
| Indian IT companies | HPWS | Psychological meaningfulness and availability | Quiet quitting | Psychological meaningfulness and availability explain HPWS – quiet quitting link | ||
| Hospitality sector | HPWS | Job satisfaction | Hindrance stressors, turnover intentions | Hindrance stressors explain HPWS – employees' outcomes link | ||
| Review | AMO bundles | Performance, engagement, wellbeing | Unintended effects | HPWS should be studied as a multidimensional rather than a unitary system | ||
| Hospitality sector | HPWS | Job satisfaction | Burnout | HPWS improve job satisfaction partly because they reduce employee burnout | ||
| Hospitality sector | HPWS | Engagement, quality of life | Burnout | HPWS simultaneously create resource gains and strain effects through different pathways | ||
| European organizations | HR practices | Happiness, relational well-being | Health-related well-being | Different dimensions of well-being may respond differently to HPWS | ||
| Conceptual review | HRM systems | Engagement, satisfaction, and positive work experiences | Work pressure, stress, and work intensification | HRM may generate both positive and negative outcomes simultaneously | ||
| German teleworkers, COVID-19 context | Telework-oriented HRM | Job satisfaction, engagement | Psychological strain | Complementary effects of HRM and leadership on employe wellbeing | ||
| Employees in organizational settings | HR practices | Employee well-being and performance | Strain | Employee well-being acts as important mechanism linking HPWS to performance | ||
| Conceptual and empirical synthesis | HPWS | Performance, motivation, engagement | Burnout, stress, and work intensification | Negative HPWS effects emerge under specific conditions when job demands outweigh resource gains | ||
| US employees | HPWS | Employee attitudes such as job control and turnover intentions | Anxiety, role overload | Job control conditions HPWS strain effects | ||
| Korean employees | HPWS | Employee resources and work-related attitudes | Mental health strain | Simultaneous resource and demand effects | ||
| European employees | HPWS | Reduced exhaustion | Increased exhaustion | The impact of HPWS on emotional exhaustion depends on the balance between job demands and job resources | ||
| UK employees | HPWS | Engagement | Exhaustion, work pressure | HPWS have a “dark side” where performance gains can coexist with reduced employee well-being | ||
| Chinese employees | HR practices | Wellbeing, engagement | Stress | Different HR practices influence well-being through distinct mechanisms and should not be treated as a uniform system | ||
| UK public sector | Wellbeing-oriented HR practices | Employee support, psychological wellbeing | Pressure, cynicism, stress | Organizational well-being initiatives can create paradoxical outcomes and unintended consequences | ||
| UK employees | AMO-based HPWS bundles | Engagement, job satisfaction | Work pressure (bundle-specific) | HPWS bundles have differential well-being effects | ||
| Review | HRM systems | Happiness-related wellbeing and performance | Work intensification, strain | Different dimensions of well-being respond differently to HRM, helping explain mixed findings in the literature | ||
| UK employees | Performance-oriented HR practices | Productivity | Work intensification, strain | Performance gains from HPWS may result from intensified employee effort rather than employee empowerment | ||
| Review | Performance-based rewards and pay HR system | High-performer retention | Confidence loss among others | Reward systems can motivate some employees while creating adverse consequences for others through workforce sorting effects | ||
| Chinese employees | HPWS | Happiness, performance | Health depletion | Different dimensions of well-being play distinct roles in linking HPWS to employee performance | ||
| Review (multiple countries) | HRM systems | Job satisfaction, commitment, happiness-related well-being | Health-related well-being, work intensification | Different dimensions of employee well-being respond differently to HRM, helping explain contradictory findings in the literature | ||
| Chinese employees | HPWS | Lower burnout | Higher burnout | The effects of HPWS on employee well-being are contingent on organizational context, particularly departmental formalization |
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