Indicator loading, composite reliability (CR), average variance extracted (AVE)
| Variables | Highest and lowest loading | CR | AVE |
|---|---|---|---|
| Adaptability | 0.810–0.0684 | 0.913 | 0.568 |
| Commitment to quality service (CQS) | 0.789–0.627 | 0.908 | 0.524 |
| HRM practices | 0.773–0.634 | 0.912 | 0.511 |
| Organizational engagement | 0.809–0.703 | 0.900 | 0.601 |
| Turnover intention | 0.820–0.801 | 0.852 | 0.657 |
| Variables | Highest and lowest loading | CR | AVE |
|---|---|---|---|
| Adaptability | 0.810–0.0684 | 0.913 | 0.568 |
| Commitment to quality service (CQS) | 0.789–0.627 | 0.908 | 0.524 |
| HRM practices | 0.773–0.634 | 0.912 | 0.511 |
| Organizational engagement | 0.809–0.703 | 0.900 | 0.601 |
| Turnover intention | 0.820–0.801 | 0.852 | 0.657 |
Source(s): Authors’ own work
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