Moderated mediation model summary for Study 1
| Path | B | SE | t | p | Confidence intervals | |
|---|---|---|---|---|---|---|
| Lower | Upper | |||||
| PST → trust | 0.3523 | 0.0395 | 8.9221 | <0.001*** | 0.2748 | 0.4297 |
| Human (vs virtual) → trust | 0.0204 | 0.2235 | 0.0914 | 0.927 | −0.4179 | 0.4588 |
| PST × human (vs virtual) → trust | 0.1934 | 0.0565 | 3.4254 | <0.001*** | 0.0827 | 0.3042 |
| Trust → purchase intention | 0.4920 | 0.0207 | 23.8147 | <0.001*** | 0.4514 | 0.5325 |
| PST → purchase intention (direct) | 0.3483 | 0.0243 | 14.3331 | <0.001*** | 0.3006 | 0.3960 |
| Path | Confidence intervals | |||||
|---|---|---|---|---|---|---|
| Lower | Upper | |||||
| 0.3523 | 0.0395 | 8.9221 | <0.001*** | 0.2748 | 0.4297 | |
| 0.0204 | 0.2235 | 0.0914 | 0.927 | −0.4179 | 0.4588 | |
| 0.1934 | 0.0565 | 3.4254 | <0.001*** | 0.0827 | 0.3042 | |
| 0.4920 | 0.0207 | 23.8147 | <0.001*** | 0.4514 | 0.5325 | |
| 0.3483 | 0.0243 | 14.3331 | <0.001*** | 0.3006 | 0.3960 | |
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