Table 1 Emerged themes from the...

Table 1

Emerged themes from the interviews divided by macro, meso and micro level and by LHA and TH

	LHA	TH
Macro level
Feeling of unpreparedness	x
Role and impact of legislation on the meso and micro-organization	x
Guidelines from regional commission in line with national and international documents	x
Prioritization of class a and oncologic patients with consequent remodeling of beds number and surgical capacity	x	x
Need to plan flexible solutions to recover postponed and delayed activities	x	x
Unmet needs for other pathologies or less urgent patients	x	x
Meso level
Care provision reorganization through new spaces and flexible agendas, it services, blood availability, volume of traumas, sanitization and triage procedure	x	x
Feeling of lack of human resources		x
Misalignment between human and logistical resources	x	x
Need for implementation of elasticity and flexibility among professionals	x	x
Care provision outsourcing	x
Micro level
Lack of flexibility in the organization of daily/weekly agendas and tasks		x
Synergy with the territory care for rehabilitation	x
Fragmentation and inhomogeneity in the organization of physiotherapy		x
Lack of human resources	x
Sense of fatigue	x
Need for individual and team flexibility	x
Human resource sharing between different teams and wards	x
Care provision outsourcing	x
Creation of task force with colleagues	x
Presence of initial resistance to change (i.e. technological tools)		x

	LHA	TH
Macro level
Feeling of unpreparedness	x
Role and impact of legislation on the meso and micro-organization	x
Guidelines from regional commission in line with national and international documents	x
Prioritization of class a and oncologic patients with consequent remodeling of beds number and surgical capacity	x	x
Need to plan flexible solutions to recover postponed and delayed activities	x	x
Unmet needs for other pathologies or less urgent patients	x	x
Meso level
Care provision reorganization through new spaces and flexible agendas, it services, blood availability, volume of traumas, sanitization and triage procedure	x	x
Feeling of lack of human resources		x
Misalignment between human and logistical resources	x	x
Need for implementation of elasticity and flexibility among professionals	x	x
Care provision outsourcing	x
Micro level
Lack of flexibility in the organization of daily/weekly agendas and tasks		x
Synergy with the territory care for rehabilitation	x
Fragmentation and inhomogeneity in the organization of physiotherapy		x
Lack of human resources	x
Sense of fatigue	x
Need for individual and team flexibility	x
Human resource sharing between different teams and wards	x
Care provision outsourcing	x
Creation of task force with colleagues	x
Presence of initial resistance to change (i.e. technological tools)		x

Source(s): Authors’ own work using data from the PROMs Observatory coordinated by the MeS Lab

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