Table 1.

Questionnaire about the company’s relationships with its business network

Links: concept, content and attributesTipology (expression)
Question 1 – Open or transparent exchange of information and knowledge. It consists of the degree of openness of communication between your company and its main competitors, suppliers and customersSocial (trust)
The greater the intensity of openness, the greater your company’s confidence that in these companies there are no people who take advantage of your company’s problems, difficulties and weaknesses to benefit their own company or obtain private advantages
Question 2. Different types of exchange. It consists of the variety of types of reciprocal exchange between your company and competitors, suppliers and customers (such as exchanging experiences, knowledge, information, favors, resources, materials, ideas and equipment loans)Social (cooperation)
Question 3. Your company’s existing propensity to ask for and provide help. It consists of requesting help and teachings from competitors, suppliers or customers, respectively, who have more knowledge, information and experience, and providing assistanceSocial (trust)
Question 4. Presence of collective actions. It consists of the quantity and diversity of joint actions (events, training, initiatives with government agencies, research, technological development)Social (commitment)
Question 5. Sharing opportunities, risks, costs and/or investments between your company and your main competitors, suppliers or customers (remember that one’s risks represent opportunities for others)Social (commitment)
Question 6. Transfer of information, technology, innovation or novelty between your company and your competitors, suppliers and customers, respectivelyEconomic
Question 7. Your company’s dependence on its competitors, suppliers and customers. It consists of any type of dependence, such as joint actions, products, technologyEconomic
Question 8. Specifically technological cooperation to generate knowledge and develop a product and/or processEconomic
Question 9. Cooperation specifically to facilitate the conduct of business of any kindEconomic
Question 10. Cooperation for any purpose other than the two previous questions. Consider cooperation to develop collective resources, solve common or specific problems of partners, including making inputs, products, equipment available without needing a contract, trusting the other party and reciprocitySocial (cooperation)

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