Table 5.

Conclusion and theoretical and managerial implications

ConclusionsTheoretical and managerial implications
Companies undergoing digital transformation maintain strong ties with both customers and suppliersStrengthen supplier partnerships during digital transformation
The strong correlation between technology adoption and social ties suggests that technology and interpersonal relationships are interdependent domainsThis conceptual overlap between technology and social relationships, contributing to theoretical advancements in network management and innovation
Technology adoption should be accompanied by efforts to strengthen trust, cooperation and commitment within business network partnerships
Can effectively favor the generation of competitive advantage
Complementarity between social and economic ties suggests that technology adoption occurs in progressive stagesIt points to a theoretical model that links technological maturity with the nature of the ties in the business network
Managers can use this insight to strategically plan the firm’s technological evolution based on relational maturity
The purchase of digital technologies should be supported by collaborative networks, and not only by formal contractual agreements

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