Description of the identified themes
| Factor | Description | Key variables | Frequency | Key references |
|---|---|---|---|---|
| Remanufactured product | Used products that have been returned to the responsible party and restored to a like-new or better condition | Price, quality (visual and functional), warranty, product information, selling strategy, accessibility, labeling, seller’s reputation, distribution channel | 34 | Agostini et al. (2021), Boyer et al. (2021), Gan and Chen (2020), Gaur et al. (2022), Hazen et al. (2017b, 2017a), Kerber et al. (2021) |
| Consumer characteristics | Individual characteristics consumer possesses before interaction with a product | Sustainable attitude, environmental consciousness, status consciousness, perceived environmental benefit | 11 | Abbasi et al. (2022), Abbey et al. (2015, 2019), Abdulla et al. (2023), Bigliardi et al. (2022), Chinen et al. (2022), Chun et al. (2022), Wang et al. (2018) |
| Brand | Brand of original equipment manufacturer | Brand equity, brand reputation, brand image | 6 | Bittar (2018), Borin et al. (2013), Gan and Chen (2020), Gaur et al. (2022) |
| Consumer responses | Consumer reactions toward a product | Cognitive responses: Beliefs (quality assurance, risk aversion), categorization Affective responses: Emotions (negative or positive) | 21 | Abdulla et al. (2023), Agostini et al. (2021), Chun et al. (2023), Confente et al. (2021), De Silva et al. (2021), Moosmayer et al. (2020) |
| External context | Social settings and surroundings | Social norm and desirability, certification, governmental incentives | 14 | Abbasi et al. (2022), Bigliardi et al. (2022), Chun et al. (2023), Duan and Aloysius (2019), Hazen et al. (2017a) |
| Intentions | Motivational factors that influence behavior | Purchase intention, willingness to purchase, use intention, willingness to use | 28 | Abbasi et al. (2022), Agostini et al. (2021), Bigliardi et al. (2022), Bittar (2018), Chinen et al. (2022), Chun et al. (2023), Confente et al. (2021) |
| Actions | Behavioral outcomes for the consumer of using a remanufactured product | Buying behavior, use behavior | 4 | Abdulla et al. (2023), Khor and Hazen (2017) |
| Factor | Description | Key variables | Frequency | Key references |
|---|---|---|---|---|
| Remanufactured product | Used products that have been returned to the responsible party and restored to a like-new or better condition | Price, quality (visual and functional), warranty, product information, selling strategy, accessibility, labeling, seller’s reputation, distribution channel | 34 | |
| Consumer characteristics | Individual characteristics consumer possesses before interaction with a product | Sustainable attitude, environmental consciousness, status consciousness, perceived environmental benefit | 11 | |
| Brand | Brand of original equipment manufacturer | Brand equity, brand reputation, brand image | 6 | |
| Consumer responses | Consumer reactions toward a product | Cognitive responses: Beliefs (quality assurance, risk aversion), categorization Affective responses: Emotions (negative or positive) | 21 | |
| External context | Social settings and surroundings | Social norm and desirability, certification, governmental incentives | 14 | |
| Intentions | Motivational factors that influence behavior | Purchase intention, willingness to purchase, use intention, willingness to use | 28 | |
| Actions | Behavioral outcomes for the consumer of using a remanufactured product | Buying behavior, use behavior | 4 |
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