Sample interview questions
| Sample questions | Interviewees | Organizational level | Reasoning | Links to the theoretical framework |
|---|---|---|---|---|
| How would you describe what you work with? | All | All | To gather information about the role and tasks of the interviewee and which terminology they use to describe them | |
| Do you use any tools, aids or systems in your work? | All | All | To know more about if and how (accounting) systems play a part in the interviewee's work | |
| Are you aware of any (formal) goals that exist at your workplace/unit/department? (If needed, provide examples such as accessibility, waiting times, patient throughput, patient satisfaction, number of adverse events or deviations.) | In healthcare roles (e.g. nurses, doctors) | Hospital, primary care level | To understand the interviewees' awareness of financial control and management of patient flow | Accounting as problem solving |
| How do you yourself experience these goals (or another term they use)? | In healthcare roles (e.g. nurses, doctors) | Hospital, primary care level | To understand how the interviewee sees the role and usefulness of financial control and management of patient flow | Accounting as problem solving |
| Are these goals part of your daily work? | In healthcare roles (e.g. nurses, doctors) | Hospital, primary care level | To understand how the interviewee sees the presence and usefulness of financial control and management of patient flow in their daily work | |
| What does your role look like, do you have any financial responsibility? | In managerial roles, with healthcare training | Operational area level | To gather information about financial responsibility and vertical organizational structures | |
| What does that mean? | ||||
| Are there situations where the financial dimension becomes especially important? Less important? | In managerial roles, with healthcare training | Operational area level l | Financial control vs. horizontal patient flow | Reframing accounting's role in managing patient flow |
| How are the goals for different units formulated? | In managerial roles, with financial training | Regional level | Financial control structures within RH | Reframing accounting's role in managing patient flow |
| Can you think of a situation where you and someone else solved a problem related to what we've discussed earlier? | All | All | To know more about how accounting may play a part in solving problems, whether the perceived problem is related to accounting or not | Accounting as a material-discursive practice |
| Who was involved? What was the problem? How did you experience the situation – was it difficult? Easy? | ||||
| How did you proceed? How did it play out? | ||||
| Is there anything you think I should have asked about, or that we should have talked about now that you know what I'm interested in? | All | All | To gather information about additional topics/directions that may enrich the study |
| Sample questions | Interviewees | Organizational level | Reasoning | Links to the theoretical framework |
|---|---|---|---|---|
| How would you describe what you work with? | All | All | To gather information about the role and tasks of the interviewee and which terminology they use to describe them | |
| Do you use any tools, aids or systems in your work? | All | All | To know more about if and how (accounting) systems play a part in the interviewee's work | |
| Are you aware of any (formal) goals that exist at your workplace/unit/department? (If needed, provide examples such as accessibility, waiting times, patient throughput, patient satisfaction, number of adverse events or deviations.) | In healthcare roles (e.g. nurses, doctors) | Hospital, primary care level | To understand the interviewees' awareness of financial control and management of patient flow | Accounting as problem solving |
| How do you yourself experience these goals (or another term they use)? | In healthcare roles (e.g. nurses, doctors) | Hospital, primary care level | To understand how the interviewee sees the role and usefulness of financial control and management of patient flow | Accounting as problem solving |
| Are these goals part of your daily work? | In healthcare roles (e.g. nurses, doctors) | Hospital, primary care level | To understand how the interviewee sees the presence and usefulness of financial control and management of patient flow in their daily work | |
| What does your role look like, do you have any financial responsibility? | In managerial roles, with healthcare training | Operational area level | To gather information about financial responsibility and vertical organizational structures | |
| What does that mean? | ||||
| Are there situations where the financial dimension becomes especially important? Less important? | In managerial roles, with healthcare training | Operational area level l | Financial control vs. horizontal patient flow | Reframing accounting's role in managing patient flow |
| How are the goals for different units formulated? | In managerial roles, with financial training | Regional level | Financial control structures within RH | Reframing accounting's role in managing patient flow |
| Can you think of a situation where you and someone else solved a problem related to what we've discussed earlier? | All | All | To know more about how accounting may play a part in solving problems, whether the perceived problem is related to accounting or not | Accounting as a material-discursive practice |
| Who was involved? What was the problem? How did you experience the situation – was it difficult? Easy? | ||||
| How did you proceed? How did it play out? | ||||
| Is there anything you think I should have asked about, or that we should have talked about now that you know what I'm interested in? | All | All | To gather information about additional topics/directions that may enrich the study |
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