Definitions and response scales of usability in terms of efficiency, effectiveness and satisfaction variables
| Dependent variable | Item or a sample item (for sum variables) | Scale |
|---|---|---|
| Efficiency | ||
| Wayfinding (the question was asked jointly concerning CRs and ABWs) | The facilities are easy to navigate | A |
| Time spent walking from space to space (the question was asked jointly concerning CRs and ABWs) | How many minutes per day do you generally estimate that you spend time moving between workspaces in total? | B |
| Ease of transition (the question was asked jointly concerning CRs and ABWs) | How easy is it for you to find a more suitable workspace during the working day and move there if necessary (for example, because of a need to concentrate, a confidential conversation or a phone call)? | C |
| Ease of reaching colleagues (the question was asked jointly concerning CRs and ABWs) | In this environment, colleagues are easy to reach | A |
| Perceived work performance (the question was asked jointly concerning CRs and ABWs) | I can work efficiently in these facilities | A |
| Task privacy (the question was asked jointly concerning CRs and ABWs) | Three items, for example, “interruptions at the workplace often prevent me from giving my full attention to my job” (reverse-coded) | D |
| Effectiveness | ||
| Facility support: individual work tasks (the question was asked jointly concerning CRs and ABWs) | The facilities support the work tasks that I carry out alone and independently | A |
| Facility support: collaboration (the question was asked jointly concerning CRs and ABWs) | The facilities support collaboration between different teams | A |
| The facilities support collaboration between one’s own team | A | |
| Facility support: interactive work tasks (the question was asked jointly concerning CRs and ABWs) | The facilities support interaction between individuals | A |
| The guidelines for using the facilities (the question was asked jointly concerning CRs and ABWs) | The guidelines for using the facilities support the flow of work | A |
| Facility support: performing work tasks (the question was asked separately concerning CRs and ABWs) | The facilities are well-suited for carrying out my work tasks | A |
| Satisfaction | ||
| Accessibility (the question was asked separately concerning CRs and ABWs) | The facilities are accessible | A |
| Sufficiency of work space (the question was asked separately concerning CRs and ABWs) | I have enough working space | A |
| Sufficiency of storage space (the question was asked separately concerning CRs and ABWs) | I have enough storage space | A |
| Ergonomics (the question was asked separately concerning CRs and ABWs) | The furniture is ergonomic and pleasant to use | A |
| Lighting (the question was asked separately concerning CRs and ABWs) | There is enough light in the facilities | A |
| Natural light (the question was asked separately concerning CRs and ABWs) | The facilities have sufficiently natural light | A |
| Temperature (the question was asked separately concerning CRs and ABWs) | I am satisfied with the temperature of the facilities | A |
| Air quality (the question was asked separately concerning CRs and ABWs) | The facilities have good air quality | A |
| Soundproofing (the question was asked separately concerning CRs and ABWs) | Soundproofing between rooms is sufficient | A |
| Disturbance of speech sounds (the question was asked separately concerning CRs and ABWs) | Speech sounds often disturb me in these workspaces | A |
| Speech intelligibility (the question was asked separately concerning CRs and ABWs) | While working, I can understand the speech of my conversation partner in these workspaces | A |
| Safety CRs (the question was asked concerning CRs only) | The work environment is safe (threatening situations) | A |
| Information security ABWs (the question was asked from ABWs only) | Information security is taken into account in the work environment | A |
| Satisfaction as a whole | ||
| Satisfaction with the work environment (the question was asked jointly concerning CRs and ABWs) | How satisfied are you with your work environment as a whole? | E |
| Dependent variable | Item or a sample item (for sum variables) | Scale |
|---|---|---|
| Wayfinding (the question was asked jointly concerning CRs and ABWs) | The facilities are easy to navigate | A |
| Time spent walking from space to space (the question was asked jointly concerning CRs and ABWs) | How many minutes per day do you generally estimate that you spend time moving between workspaces in total? | B |
| Ease of transition (the question was asked jointly concerning CRs and ABWs) | How easy is it for you to find a more suitable workspace during the working day and move there if necessary (for example, because of a need to concentrate, a confidential conversation or a phone call)? | C |
| Ease of reaching colleagues (the question was asked jointly concerning CRs and ABWs) | In this environment, colleagues are easy to reach | A |
| Perceived work performance (the question was asked jointly concerning CRs and ABWs) | I can work efficiently in these facilities | A |
| Task privacy (the question was asked jointly concerning CRs and ABWs) | Three items, for example, “interruptions at the workplace often prevent me from giving my full attention to my job” (reverse-coded) | D |
| Facility support: individual work tasks (the question was asked jointly concerning CRs and ABWs) | The facilities support the work tasks that I carry out alone and independently | A |
| Facility support: collaboration (the question was asked jointly concerning CRs and ABWs) | The facilities support collaboration between different teams | A |
| The facilities support collaboration between one’s own team | A | |
| Facility support: interactive work tasks (the question was asked jointly concerning CRs and ABWs) | The facilities support interaction between individuals | A |
| The guidelines for using the facilities (the question was asked jointly concerning CRs and ABWs) | The guidelines for using the facilities support the flow of work | A |
| Facility support: performing work tasks (the question was asked separately concerning CRs and ABWs) | The facilities are well-suited for carrying out my work tasks | A |
| Accessibility (the question was asked separately concerning CRs and ABWs) | The facilities are accessible | A |
| Sufficiency of work space (the question was asked separately concerning CRs and ABWs) | I have enough working space | A |
| Sufficiency of storage space (the question was asked separately concerning CRs and ABWs) | I have enough storage space | A |
| Ergonomics (the question was asked separately concerning CRs and ABWs) | The furniture is ergonomic and pleasant to use | A |
| Lighting (the question was asked separately concerning CRs and ABWs) | There is enough light in the facilities | A |
| Natural light (the question was asked separately concerning CRs and ABWs) | The facilities have sufficiently natural light | A |
| Temperature (the question was asked separately concerning CRs and ABWs) | I am satisfied with the temperature of the facilities | A |
| Air quality (the question was asked separately concerning CRs and ABWs) | The facilities have good air quality | A |
| Soundproofing (the question was asked separately concerning CRs and ABWs) | Soundproofing between rooms is sufficient | A |
| Disturbance of speech sounds (the question was asked separately concerning CRs and ABWs) | Speech sounds often disturb me in these workspaces | A |
| Speech intelligibility (the question was asked separately concerning CRs and ABWs) | While working, I can understand the speech of my conversation partner in these workspaces | A |
| Safety CRs (the question was asked concerning CRs only) | The work environment is safe (threatening situations) | A |
| Information security ABWs (the question was asked from ABWs only) | Information security is taken into account in the work environment | A |
| Satisfaction with the work environment (the question was asked jointly concerning CRs and ABWs) | How satisfied are you with your work environment as a whole? | E |
Sharing content requires targeting cookies to be enabled. Please update your cookie preferences to use this feature.