Table 1 Business Model components and... | Emerald Publishing

Table 1

Business Model components and their descriptions (adapted from Keane et al., 2018)

BM value dimension	BM Component	Descriptions
Value creation	Value proposition	A firm offers a mix of products/services to create value for each customer segment
	Key partners	A firm may outsource some activities to its network of suppliers/partners
	Key activities	A firm performs a set of activities to create and deliver the business model components
	Key resources	A firm requires resources (e.g. physical, financial, intellectual property and people skillsets) to create and deliver the business model components
Value delivery	Customer relationships	A firm establishes and maintains relationships with each customer segment
	Customer segments	A firm serves its value proposition(s) to one or more customer segments
	Channels	A firm communicates and delivers its value proposition to each customer segment via various channels
Value capture	Cost structure	Each component of a firm's business model has a cost section
Value capture	Revenue structure	A firm generates revenue streams from the delivery of value to each customer segment

BM value dimension	BM Component	Descriptions
Value creation	Value proposition	A firm offers a mix of products/services to create value for each customer segment
	Key partners	A firm may outsource some activities to its network of suppliers/partners
	Key activities	A firm performs a set of activities to create and deliver the business model components
	Key resources	A firm requires resources (e.g. physical, financial, intellectual property and people skillsets) to create and deliver the business model components
Value delivery	Customer relationships	A firm establishes and maintains relationships with each customer segment
	Customer segments	A firm serves its value proposition(s) to one or more customer segments
	Channels	A firm communicates and delivers its value proposition to each customer segment via various channels
Value capture	Cost structure	Each component of a firm's business model has a cost section
Value capture	Revenue structure	A firm generates revenue streams from the delivery of value to each customer segment