Table 1. Documents with the highest... | Emerald Publishing

Table 1.

Documents with the highest impact in the research area

Title	Author(s) and year	No. Cit.	Journal
Users of the world, unite! The challenges and opportunities of social media	Kaplan and Haenlein (2010)	7,270	Bus. Horiz
Social media? Get serious! Understanding the functional building blocks of social media	Kietzmann et al. (2011)	2,186	Bus. Horiz.
Social media: The new hybrid element of the promotion mix	Mangold and Faulds (2009)	1,654	Bus. Horiz.
Examining the relationship between reviews and sales: The role of reviewer identity disclosure in electronic markets	Forman et al. (2008)	1,156	Inf. Syst. Res.
Why people use social media: a uses and gratifications approach	Whiting and Williams (2013)	929	Qual. Mark. Res.
Social media brand community and consumer behavior: quantifying the relative impact of user- and marketer-generated content	Goh et al. (2013)	889	Inf. Syst. Res.
The influence of user-generated content on traveler behavior: An empirical investigation on the effects of e-word-of-mouth to hotel online bookings	Ye et al. (2011)	763	Comput. Hum. Behav.
What makes a useful online review? Implication for travel product websites	Liu and Park (2015)	710	Tour. Manag.
Mining meaning from online ratings and reviews: Tourist satisfaction analysis using latent Dirichlet allocation	Guo et al. (2017)	704	Tour. Manag.
Motivations for sharing tourism experiences through social media	Munar and Jacobsen (2014)	660	Tour. Manag.

Title	Author(s) and year	No. Cit.	Journal
Users of the world, unite! The challenges and opportunities of social media	Kaplan and Haenlein (2010)	7,270	Bus. Horiz
Social media? Get serious! Understanding the functional building blocks of social media	Kietzmann et al. (2011)	2,186	Bus. Horiz.
Social media: The new hybrid element of the promotion mix	Mangold and Faulds (2009)	1,654	Bus. Horiz.
Examining the relationship between reviews and sales: The role of reviewer identity disclosure in electronic markets	Forman et al. (2008)	1,156	Inf. Syst. Res.
Why people use social media: a uses and gratifications approach	Whiting and Williams (2013)	929	Qual. Mark. Res.
Social media brand community and consumer behavior: quantifying the relative impact of user- and marketer-generated content	Goh et al. (2013)	889	Inf. Syst. Res.
The influence of user-generated content on traveler behavior: An empirical investigation on the effects of e-word-of-mouth to hotel online bookings	Ye et al. (2011)	763	Comput. Hum. Behav.
What makes a useful online review? Implication for travel product websites	Liu and Park (2015)	710	Tour. Manag.
Mining meaning from online ratings and reviews: Tourist satisfaction analysis using latent Dirichlet allocation	Guo et al. (2017)	704	Tour. Manag.
Motivations for sharing tourism experiences through social media	Munar and Jacobsen (2014)	660	Tour. Manag.