Table 2.

Disruption-enabling technologies and their core disruptive mechanisms

Enabling technologyEffects and implications in terms of core disruptive “mechanism” for marketing-management pratices
Data economyTransforms behaviours, interactions and organisational processes into analysable data, enabling predictive, real-time and scalable decision environments
Artificial intelligence and machine learningRedistributes cognitive agency by automating analytical, evaluative and adaptive tasks, altering managerial logics and consumer decision architectures
Internet of ThingsIntegrates physical and digital environments through continuous data flows, enabling real-time coordination and self-adjusting operational systems
Digital platformsRestructure market boundaries and interaction rules through multi-sided coordination, network effects and control over data circulation and standards
BlockchainIntroduce decentralised forms of verification, trust and governance, enabling new organisational arrangements and alternative value configurations
Immersive and extended realityRedefine perception, presence and engagement by blending physical and digital layers, reshaping experiential value and consumer interaction patterns
Cloud and infrastructuresProvide scalable, modular and distributed computational resources that support rapid experimentation, deployment and recombination of digital capabilities
Source(s): Authors’ elaboration

or Create an Account

Close subscription notice
Close access options