GenAI benefits and risk as emerged from data analysis
| Level of analysis | Benefits | Risks |
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| Organizational |
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| Individual |
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| Level of analysis | Benefits | Risks |
|---|---|---|
| Organizational | Increase in productivity (automation of repetitive tasks, optimization of workflows) | Dependence on technology (reduced internal skills, loss of control over decision-making processes) |
Improved work quality (support in creating accurate documentation, data analysis) | Ethical issues (risk of bias and discrimination, need to ensure data privacy, accountability for decisions based on GenAI outputs) | |
Facilitating innovation (exploration of new ideas, development of innovative products and services, maintaining competitiveness in a constantly evolving market) | ||
| Individual | Development of new skills (improvement of work performance, increased possibility in self-learning, greater confidence over complex tasks) | Reduction in critical thinking (reduced individual abilities to autonomously approach to problems) |
Personalized learning (tailored learning experiences) | Dependence on technology (decreased in critical thinking and increasing difficulties in developing original solution) | |
Greater autonomy (quick access to information to solve problems independently) | Ethical issues (individuals must be aware there are the first responsible especially when decision taken by consulting GenAI involve other people) |
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