Table 2

Actor role typologies in literature

Study characteristicsSpecification in the study
Klimas and Czakon (2022) 
Main focus and identified rolesActor roles
  • They want to identify how various actors contribute to co-innovation in innovation ecosystems

  • Identified roles: Direct value creation, supporting value creation, encouraging entrepreneurship and leadership

Role characteristics
  • Activities under the role

Context
  • Gaming innovation ecosystems > Ecosystem

Method and underpinning theory
  • Method: Qualitative

  • Concept: Ecosystem

  • Concept: Co-creation

Link to engagement
  • The co-creation is based on the actor's engagement

Relation to this research (similarities and differences)Similarities
  • Qualitative approach

  • Characterization of roles at a high level of abstraction

Differences
  • Context (innovation ecosystem vs. collaboration)

  • In this paper, roles are characterised by observable activities, whereas in our study, roles are based on engagement disposition and the enactment of engagement

Davey and Grönroos (2019) 
Main focus and
identified roles
Health service literacy roles
  • Explore actor-level interactions in transformative services, identify health service literacy roles and how these roles influence resource integration processes

  • Identified roles: Five patients (seeker, decider, networker, sensemaking, manager) and three health service providers' health service literacy roles (knowledge broker, ethical agent, enabler) and their readiness dimensions

Role characteristics
  • Actors agency and role readiness dimensions

Context
  • Health service → Service system

Method and underpinning theory
  • Method: Qualitative

  • Theory: Transformative service research

  • Concept: Service literacy

  • Concept: Co-creation

Link to engagement
  • The co-creation is based on the actor's engagement

Relation to this research (similarities and differences)Similarities
  • Qualitative approach

  • Consideration of role readiness vs. engagement disposition as the readiness to engage

Differences
  • Context (health service systems vs. collaborations)

  • This paper considers agency as a characteristic of roles, whereas in our study, roles are conceptualized based on engagement disposition and the activity of engaging

  • Provider-beneficiary perspective

Ekman et al. (2016) 
Main focus and identified rolesActor roles
  • Created typology of generic actor roles

  • Identified roles: Active provider, passive provider, active beneficiary, passive beneficiary, inactive and other external network actor

Role characteristics
  • Differentiation between provider/beneficiary and active/passive

Context
  • Service network of the self-service technology > Service network

Method and underpinning theory
  • Method: Qualitative

  • Theory: S-D logic

  • Concept: Co-creation

Link to engagement
  • The co-creation is based on the actor's engagement

Relation to this research (similarities and differences)Similarities
  • Qualitative approach

  • Characterization of roles at a high level of abstraction

Differences
  • Context (service network vs. collaboration)

  • Provider-beneficiary perspective

  • This paper differentiates roles based on their activeness or passiveness, whereas our study differentiates the extent to which roles contribute to the collaboration

Source(s): Authors’ own work

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