Summary and synthesis of the literature
| Literature domian | Sample references | Implications for the current study |
|---|---|---|
| Computational studies of AI in T&L | Balster et al. (2020), Tu et al. (2021) | Identify opportunities and potential areas of AI for T&L but not real-world applications |
| Behavioural studies of AI in T&L | Koreis et al. (2025), Loske and Klumpp (2021), Li et al. (2025), El Bhilat et al. (2024), Fatorachian and Kazemi (2025), Mishra et al. (2024), Shen and Sun (2023), Garg et al. (2025), Richey et al. (2023) | Offer either conceptual or adoption-focused narratives highlighting the benefits of different AI types in T&L, but not the capabilities organisations need to implement and harness AI and the socio-technical foundations |
| AI capabilities | Bawack et al. (2021), Schuetz and Venkatesh (2020), (Fosso-Wamba et al., 2024a, b), Mikalef and Gupta (2021), Abou-Foul et al. (2023), Shen and Sun (2023) | Offer insights about the technological and organisational perspective of AI capabilities. Our work aligns with organisational perspective and builds on AI-dynamic capabilities |
| Dynamic capabilities microfoundations | Schilke et al. (2018) Chen et al. (2023), Chatterjee et al. (2022), Mikalef et al. (2021), Steininger et al. (2022), Teece (2007), Warner and Wäger (2019), Teece (2007), Black et al. (2024), Fisher and Aguinis (2017) | Provides a theoretical foundation on how firms develop sensing, seizing and transforming abilities to gain and maintain competitive advantage. We elaborate on the theory of DCs to conceptualise AI-based DCs, as a subset of a firm's overall dynamic capabilities, that reflect the advent of AI and its embeddedness in organisational routines, as well as the sociotechnical microfoundations that explain the AI-business value chain in the T&L domain |
| Literature domian | Sample references | Implications for the current study |
|---|---|---|
| Computational studies of AI in T&L | Identify opportunities and potential areas of AI for T&L but not real-world applications | |
| Behavioural studies of AI in T&L | Offer either conceptual or adoption-focused narratives highlighting the benefits of different AI types in T&L, but not the capabilities organisations need to implement and harness AI and the socio-technical foundations | |
| AI capabilities | Offer insights about the technological and organisational perspective of AI capabilities. Our work aligns with organisational perspective and builds on AI-dynamic capabilities | |
| Dynamic capabilities microfoundations | Provides a theoretical foundation on how firms develop sensing, seizing and transforming abilities to gain and maintain competitive advantage. We elaborate on the theory of DCs to conceptualise AI-based DCs, as a subset of a firm's overall dynamic capabilities, that reflect the advent of AI and its embeddedness in organisational routines, as well as the sociotechnical microfoundations that explain the AI-business value chain in the T&L domain |
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