Illustration 6

Interview quotations interspersed/embedded in the authors' text

The first recorded emotions can be classified as confusion (“Big confusion about personal, and organisational workflow”, CA1), altruism (“Keeping everyone safe”, CA7), anger (“Anger about the information delay from international organisations”, CA6) and fear about personal conditions (“Health conditions of the family”, CA2; “Feeling of losing personal freedom and freedom of movement”, CA4), working deadlines (“Fear about meeting deadlines”, CA7), clients' support (“How to guarantee continuous support and help to our clients during this period”, CA2) and availability and feasibility of technological devices

Source(s): Carungu et al. (2021, p. 1392) 

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