Table 2

Value creation perspectives in the AAAJ special issue articles

Mixing values: Combining previously created or existing value categories into new onesCompromising on values: Reconciling competing value creation logics by establishing compromises between themLegitimising values: Justifying value-creation activities and creating value through legitimisations
Baudot et al. (2022) 
  • Benefit corporation with multiple objectives (“public benefit” objectives, and private benefits)

  • “Ethics of accountability” employ multiple performance objectives

  • Responsibility Logic associated with a wide range of constituents (financiers, shareholders, employees, peers, customers, suppliers and the public)

Begkos and Antonopoulou (2022) 
  • Hybrid role of “medical managers” that are clinicians with managerial responsibilities with dual professional identity

  • Medical managers as “practitioners of hybridity” do not simply mediate between professions but hybridise the various professional spaces

  • Highlight the value of performance metrics to reconcile different values, identities and priorities

  • The medical managers signal the merit of accounting in improving patient and financial outcomes (equivocalising), and remove stigma associated with clinical engagement with costs (destigmatising)

Convery and Kaufman (2022) 
  • Balance market and social objectives in the case of a non-profit federal power administration

  • “Involuntary hybridity” as a response to an institutional complex environment

  • State regulation imposes a floor level of social activity, despite pressure from market stakeholders

  • State regulation also imposes formal administrative procedures that require interaction and agreement with social stakeholders

Ferry and Slack (2022) 
  • Combining economic and social logics in the case of the Great Exhibition of the North (GEOTN), England's largest cultural event

  • Emergent conflictual tensions between such logics

  • Need to balance these logics through the dual positioning of economic impact coupled with social goals of inclusivity and community engagement

  • The envisaged duality of logics raised the potential for emancipation and inclusion through a participatory involvement of communities

  • The performativity role of traditional accounting privileges the market perspective

  • The emancipatory potential of counter (dialogic) accounting to better serve pluralism and the democratic ideals of hybrid organisations

  • Counter accounting gave democratic voice to marginalised stakeholders

Kastberg Weichselberger and Lagström (2022) 
  • The emergence of social investments based on logics of calculating the long-term social and economic impacts of preventive social interventions

  • How accounting mediates hybrid settings (while also being mediated) and the role of disentanglements in such processes

  • Social investments entail a design idea that presupposes a new relationship as heterogenous actors enter a relationship of shared resources and goals

Maine et al. (2022) 
  • Social housing has to achieve financial, social and environmental outcomes

  • Ambidextrous sustainability strategies encapsulate the simultaneous pursuit of divergent strategic orientations and incorporate the “paradox of strategising” and the “paradox of performing”

  • These strategies enable hybrid organisations to respond to expectations of different stakeholders within and outside the organisations in obtaining different facets of performance

Maran and Lowe, (2022) 
  • Three different logics (regulatory/bureaucratic, market and service)

  • The organisational control mechanisms to balance different logics

  • Operationalisation of centrality (to include strategy, performance and control (P&C) system design, service quality satisfaction) and compatibility of logics (to include accountability considerations, regulatory outcomes and hiring and socialisation practices)

  • Reshaping of healthcare public sector accountabilities among levels of government (such as regional government and local healthcare providers) as a result of NPM and NPG reforms

Moriniére and Georgescu (2022) 
  • Healthcare organisations are hybrids as their mission of “care,” and the value of “public service” are likely to be in tension with “efficiency”

  • The moral struggles related to the conflicting nature of hybridity

  • Performance measures may play an ambivalent role in mitigating these tensions by enabling compromises between actors with divergent values and enhancing tensions between actors with convergent values, such as healthcare professionals

  • The use of performance measures may bring moral risks and injustice that require social actors to construct different arguments for different audiences

Rajala and Kokko (2022) 
  • Hybrid organisations that have public, private and third sector actors providing a wide range of public services

  • Accountability in public, private and third sectors

  • The mixture of public, private and third sector accountability systems are blended in a hybrid organisation

  • Balanced, unbalanced, dynamic and static accountability system models for hybrids

  • The different actors should be accountable to each other in horizontal relationships with the hybrid organisation

Rautiainen et al. (2022) 
  • Healthcare (medical), administrative and political institutional logics were observed in the case of a Finnish healthcare organisation

  • Negative emotions stirred by a pressure to adopt hybrid practices aggregated into incompatible institutional logics led to conflict and prevented the use of accounting tools in the professional

  • Accounting practices need to satisfy all professional groups to avoid non-hybridisation between professional groups

Sargiacomo and Walker (2022) 
  • Network of public and private companies with multiple goals (public interest and cost efficiency)

  • Short and long-term humanitarian activities following natural disasters

  • A mix of experts (accountants, engineers and architects) developed a comprehensive reporting system

  • Technologies of government homogenised administrative procedures among experts

  • Financial and non-financial measures were taken for various purposes, ranging from internal planning, coordination and decision-making to deviance analysis, as well as for external accountability

Schrøder et al. (2022) 
  • Public child protection agency at the intersection between market and the public sector

  • Combine the goals of cost-efficiency and of meeting the needs of the individual child

  • “Sequencing” is ongoing process of moving conflicting activities and bringing them together again

  • “compartmentalisation” is a means of avoiding clashes by combing different and conflicting way of achieving goals

  • Hybridisation is continuously evolving and can be achieved on a day-to-day basis

  • Sequencing is how accountants, caseworkers, consultants and managers pursue conflicting ideals of good performance

Stafford and Stapleton (2022) 
  • Multiple logics (community, public and market) in the case in the PPP policy created for the delivery of UK schools

  • Hybrid structures for the delivery of governance and accountability for public money

  • “Layering” and “blending” combinations lead to an increasing adoption of private sector accountability

  • A parallel “co-existence” of community and market logics delivered a long-term governance structure

  • The empirical complexity shows that there is no clear “best” combination of engagement between logics and hybrid types of structures for delivering “successful” projects in this environment

Zawawi and Hoque (2022) 
  • Networks are structures of interdependence involving multiple organisations (purchaser and providers) with different motivations

  • Network control mechanisms involve the integration of different control mechanisms within a network

  • Inscriptions should be scaled down to different subsets and to establish icons without changing their meanings, which is important when external expectations are to be operationalised locally

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