Summary of average instrumental and political disclosures in 2013 and 2016 by the three bank types
| Instrumental or political approach to CSR | Legitimacy type from Suchman (1995) | 2013 | 2016 | % Change from 2013 to 2016**** | ||||||
|---|---|---|---|---|---|---|---|---|---|---|
| % of banks disclosing | % of banks disclosing | % of banks disclosing | ||||||||
| LP* | S** | F*** | LP | S | F | LP | S | F | ||
| Instrumental | Pragmatic - Demonstrate high CSR standards | 0% | 11% | 13% | 17% | 22% | 13% | + | 100% | 0% |
| Instrumental | Pragmatic- Attract new segment of customers | 17% | 33% | 25% | 19% | 33% | 22% | 13% | 0% | −13% |
| Instrumental | Pragmatic- Managing Employees | 10% | 33% | 24% | 8% | 27% | 28% | −25% | −20% | 17% |
| Instrumental | Manage relationships with key stakeholders | 22% | 17% | 28% | 29% | 61% | 34% | 32% | 267% | 22% |
| Total | 14% | 24% | 24% | 19% | 39% | 26% | 35% | 62% | 10% | |
| Political | Moral - Addressing gaps in public services (healthcare) | 54% | 83% | 53% | 59% | 92% | 67% | 10% | 10% | 27% |
| Political | Moral - Contributing to Arts/culture | 17% | 67% | 30% | 25% | 67% | 40% | 50% | 0% | 33% |
| Political | Moral - Meet society expectations | 0% | 0% | 20% | 0% | 67% | 20% | 0% | + | 0% |
| Political | Moral - Promote human rights | 6% | 0% | 13% | 4% | 33% | 13% | −25% | + | 0% |
| Political | Moral- Protect the environment and adopt sustainability | 5% | 10% | 18% | 14% | 27% | 19% | 175% | 167% | 7% |
| Total | 16% | 26% | 25% | 22% | 46% | 29% | 38% | 73% | 17% | |
| Instrumental or political approach to CSR | Legitimacy type from | 2013 | 2016 | % Change from 2013 to 2016**** | ||||||
|---|---|---|---|---|---|---|---|---|---|---|
| % of banks disclosing | % of banks disclosing | % of banks disclosing | ||||||||
| LP* | S** | F*** | LP | S | F | LP | S | F | ||
| Instrumental | Pragmatic - Demonstrate high CSR standards | 0% | 11% | 13% | 17% | 22% | 13% | + | 100% | 0% |
| Instrumental | Pragmatic- Attract new segment of customers | 17% | 33% | 25% | 19% | 33% | 22% | 13% | 0% | −13% |
| Instrumental | Pragmatic- Managing Employees | 10% | 33% | 24% | 8% | 27% | 28% | −25% | −20% | 17% |
| Instrumental | Manage relationships with key stakeholders | 22% | 17% | 28% | 29% | 61% | 34% | 32% | 267% | 22% |
| Total | 14% | 24% | 24% | 19% | 39% | 26% | 35% | 62% | 10% | |
| Political | Moral - Addressing gaps in public services (healthcare) | 54% | 83% | 53% | 59% | 92% | 67% | 10% | 10% | 27% |
| Political | Moral - Contributing to Arts/culture | 17% | 67% | 30% | 25% | 67% | 40% | 50% | 0% | 33% |
| Political | Moral - Meet society expectations | 0% | 0% | 20% | 0% | 67% | 20% | 0% | + | 0% |
| Political | Moral - Promote human rights | 6% | 0% | 13% | 4% | 33% | 13% | −25% | + | 0% |
| Political | Moral- Protect the environment and adopt sustainability | 5% | 10% | 18% | 14% | 27% | 19% | 175% | 167% | 7% |
| Total | 16% | 26% | 25% | 22% | 46% | 29% | 38% | 73% | 17% | |
Source(s): The authors; *LP: Local Private Banks; **S: State Banks; ***F: Foreign Banks; **** all figures are rounded, hence may not correspond with the sum of the separate figures; + denotes an increase from zero percent
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