Table 2

Differences and similarities in cross-case analysis of the two cases

Management change implementation in private organisational contextManagement change implementation in public organisational context
TrustTrust
  • -

    Relation to employee vulnerability

Profit-making logic does not disrupt routines in a profit-making organisation
  • -

    Relation to employee vulnerability

Profit-making logic disrupts routines in a profit-making organisation
  • -

    Relation to ability

Clearer roles of collaborating units
  • -

    Relation to ability

Employees’ roles were specified
PerformancePerformance
  • -

    Relation to job performance

Clearer subordinate-supervisor relationships
Managerial decision-making procedures
  • -

    Relation to job performance

Novel approach to managerial and decision-making practices: prior collegial groups in decision making, strategic recruitments
  • -

    Relation to integrity

Actions according to roles and different job descriptions
  • -

    Relation to ability and integrity

Reduction of internal bureaucracy, core duties
  • -

    Relation to ability and benevolence

Communication: sharing of set objectives and performance rates through the intranet
Productivity: transparency and a clear measurement system
Cooperation: communal responsibility, meaningful conversation, ideas between colleagues
  • -

    Relation to benevolence

Wellbeing and working atmosphere
Productivity: scientific publications
Cooperation: within working teams

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