Scale and itemLoadingsCRAVEαMSV
Digital Platforms 0.780.540.770.19
IoT platforms for controlling production, logistics, or products and managing data (e.g. Microsoft Azure IoT Hub, IBM Watson IoT, IoT Ticket)0.64    
Integration platforms for enterprise application integration (e.g. Mulesoft, Jakamo, Liaison)0.81    
Supply chain management platforms for integration of processes between companies and multiplexing interactions (e.g. Pool for Tool, SAP Ariba, Jakamo, or firm SCM portal)0.74    
Digital Culture 0.870.570.860.33
Adapted from Blatz et al. (2018)      
There is a positive attitude to digital technologies0.81    
Employees are ready to take advantage of new digital operations models0.83    
Employees see opportunities in digitalization0.88    
There is a positive attitude in a firm to remote working with digital technologies0.53    
There is a positive attitude to the training on digitalization0.71    
Supply Chain Capability (SCC)
Adapted from Wu et al. (2006) and Yu et al. (2018) 
 0.830.560.900.28
Information Exchange (IE) 0.920.750.93 
Our company exchanges more information with its partners than our competitors do with their partners0.85    
Information flows more freely between our company and its partners than between our competitors and their partners0.88    
Our company benefits more from information exchange with its partners than our competitors do from exchanges with their partners0.90    
Our information exchange with our partners is superior to the information exchange of our competitors and their partners0.83    
Activity Integration (AI) 0.890.740.89 
Our company develops strategic plans in collaboration with its partners0.74    
Our company collaborates on forecasting and planning with its partners0.93    
Our company projects and plans future demand collaboratively with its partners0.90    
Responsiveness 0.850.600.85 
Compared to our competitors, our supply chain responds more quickly and effectively to changing customer and supplier needs0.78    
Compared to our competitors, our supply chain develops and markets new products more quickly and effectively0.70    
In most markets, our supply chain competes effectively0.88    
The relationship with our partners has increased our supply chain responsiveness to market changes through collaboration0.71    
Coordination 0.660.420.69 
Our company conducts transaction follow-up activities more efficiently with our partners than do our competitors with their own partners0.66    
Our company spends less time coordinating transactions with our partners than our competitors with their own partners0.60    
Our company has reduced partnering costs more than our competitors0.66    
Our company can perform the business at less cost than our competitorsDeleted    
Operational Performance
Adapted from Ward and Duray (2000); Wong et al. (2011) 
 0.720.410.860.33
Delivery performance 0.860.610.85 
Our delivery times are shorter than industry average0.59    
Our delivery punctuality is good or better than the industry average0.96    
The reliability of our delivery is good or better than industry average0.96    
We have been able to reduce the time it takes to process the order more than the industry average0.54    
Cost performance 0.840.560.84 
Our production costs are below industry average0.81    
The cost of storing our products is lower than industry average0.60    
Overheads of our products are lower than industry average0.78    
Price competitiveness of our products is better than industry average0.80    
Quality performance 0.870.770.87 
The quality of our products has been steady and quality deviations are less common than the industry average0.89    
Our products are reliable and match our customers' standards better than the industry average0.87    
Production flexibility 0.870.780.87 
Our ability to change production volume is better than industry averageDeleted    
Our ability to customize products is better than industry average0.79    
Our ability to make rapid changes in product offering is better than industry average0.96    

or Create an Account

Close Modal
Close Modal

Gift article access

As a benefit of your subscription, you can share temporary access to restricted articles.

Each link will stop working after 30 days or 10 uses. You may create up to 10 links in a 30 day period.

Please sign in to your personal account to gift article access.

Register

Gift article access

As a benefit of your subscription, you can share temporary access to restricted articles.

Each link will stop working after 30 days or 10 uses. You may create up to 10 links in a 30 day period.

Gift articles remaining: --

Gift article access

Each link will stop working after 30 days or 10 uses. You may create up to 10 links in a 30 day period.

Gift articles remaining: --

Gift article access

As a benefit of your subscription, you can share temporary access to restricted articles.

Each link will stop working after 30 days or 10 uses.

You have reached the limit of 10 links within a 30 day period.